EUC Engineer in Kennington

DescriptionMethods Business and Digital Technology LimitedMethods is a 100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK.
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Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.Our human touch sets us apart from other consultancies, system integrators and software houses
- with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems.
At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.Methods was acquired by the Alten Group in early 2022.About the roleWe are looking for an experienced EUC Engineer to join a major technology transformation programme and play a key role in delivering the organisation's future endpoint and end-user computing services.This is a hands-on engineering role focused on the implementation, testing, migration and operational support of modern endpoint services across a large and potentially complex user and device estate.You will work across Microsoft Intune, Entra ID, Windows Autopilot, Windows endpoint management, application deployment and endpoint security, helping to establish consistent and repeatable processes for provisioning and migrating users and devices.A key part of the role will be supporting endpoint pilots and migration waves.
You will help prepare devices and users for migration, execute repeatable deployment processes, troubleshoot issues and provide technical support throughout cutover and early-life support.You will work closely with identity, security, network, application, service transition and programme teams to ensure endpoint services are technically ready and integrated with the wider transformation.The successful candidate will combine strong hands-on Windows and modern management skills with a structured approach to testing, troubleshooting, documentation and automation.What you will doAs an EUC Engineer, you will be responsible for the engineering and delivery of endpoint services throughout the transformation lifecycle.You will:Configure and manage Microsoft Intune enrolment, compliance, configuration, update, security and application-deployment policies.Design, build and test Windows Autopilot profiles and provisioning processes.Implement and support Entra ID Join patterns and modern device-registration and provisioning approaches.Develop repeatable processes for enrolling, configuring and validating Windows devices at scale.Prepare and execute endpoint pilots and migration waves, working with agreed user and device cohorts.Consider user-state, profile, application, configuration and data requirements as part of device migration planning.Deploy, configure and troubleshoot packaged applications, scripts and endpoint configuration.Manage and troubleshoot endpoint dependencies including certificates, VPN, security controls and Conditional Access.Configure and support endpoint security capabilities, including Microsoft Defender for Endpoint, BitLocker and device compliance controls.Investigate and resolve complex Windows, device, application, authentication and connectivity issues.Analyse endpoint logs, Intune reporting, Windows event information and other diagnostic data to identify root causes and implement effective fixes.Collect and analyse device readiness, enrolment, compliance and migration data ahead of each migration wave.Identify endpoint defects and work with relevant technical teams to resolve issues before they impact migration or cutover.Support technical cutover activity and provide hands-on engineering support during migration and early-life support periods.Develop and maintain repeatable endpoint configuration, validation and reporting processes.Use PowerShell and Microsoft Graph to automate repetitive engineering, configuration, validation and reporting tasks.Identify opportunities to improve automation and reduce manual effort across the endpoint migration process.Produce and maintain configuration records, engineering runbooks, build documentation and operational procedures.Create and maintain technical test plans, test evidence and implementation records.Support knowledge