At a Glance
- Tasks: Lead customer engagement and ensure top-notch service delivery in IT support.
- Company: Join a forward-thinking business in digital technology with a focus on innovation.
- Benefits: Enjoy flexible working, professional development, and generous leave policies.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in customer relationships while working remotely.
- Qualifications: Knowledge of ITIL and experience in IT Service Management is essential.
The predicted salary is between 50000 - 60000 £ per year.
Methods Business and Digital Technology is seeking a Service Delivery Manager responsible for customer engagement and service delivery in line with support contracts.
The role involves liaising with key stakeholders, ensuring quality service delivery, and managing customer relationships effectively.
The ideal candidate should possess a working knowledge of ITIL and experience in IT Service Management.
Benefits include flexible working, professional development opportunities, and generous leave policies.
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Contact Details:
Methods Business and Digital Technology Recruitment Team
We think you need these skills to ace Service Delivery Lead - Flexible, Remote ITSM Expert
Customer Engagement
Service Delivery Management
Stakeholder Liaison
Quality Service Delivery
Customer Relationship Management
ITIL Knowledge
IT Service Management Experience
