Methods Business and Digital Technology in London is seeking a Delivery Manager to oversee IT service delivery for designated Customers in a hybrid role. You will own customer experience, manage service recovery, coordinate with account management and delivery teams, and drive continuous improvement across SLAs and KPIs.
The role emphasizes strong stakeholder engagement, agile guidance to Dev teams, and maintaining excellent relationships with internal and external partners.
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Service Delivery & Customer Experience Lead employer: Methods Business and Digital Technology
At Methods Business and Digital Technology, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Principal Microsoft Fabric Architect, you will enjoy the flexibility of remote work while having access to professional development opportunities and mentorship from industry leaders. Our commitment to employee growth, coupled with the chance to work on cutting-edge projects in a dynamic environment, makes us an exceptional employer for those seeking meaningful and rewarding careers.
Contact Details:
Methods Business and Digital Technology Recruitment Team
