At a Glance
- Tasks: Conduct user research and collaborate on innovative digital products that make a difference.
- Company: Join a leading IT consultancy transforming the public sector with a human touch.
- Benefits: Flexible hybrid or remote work, training budget, and opportunities for personal growth.
- Other info: Be part of a dynamic team focused on diversity, equity, and inclusion.
- Why this job: Make a real impact by advocating for user-centred design in exciting projects.
- Qualifications: Experience in user research and a passion for inclusive design practices.
The predicted salary is between 28800 - 48000 β¬ per year.
Methods is a Β£100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio.
We are looking for an experienced User Researcher to join our growing team on a permanent basis.
- Planning and conducting user research, developing recruitment briefs, conducting analysis and presenting research findings.
- Appropriate storytelling of research findings to different audiences.
- Collaborating with the product team to turn research findings into prototypes and features that meet the user need.
- Presenting research findings, user insight and recommendations to the product team and wider stakeholders.
- Promoting user-centred design principles and best practice within government.
- Applying relevant knowledge in the user-centered design process to product and service design.
- Undertaking qualitative and quantitative research projects, such as ethnography and usability studies.
Knowledge, experience and passion for user-centred design practices:
- Experience undertaking user research and using a range of research methods, such as usability testing, interviewing, and surveys, as well as being able to choose an appropriate method for a project.
- Experience working in agile multidisciplinary teams, including designers and developers, to build digital products and services.
- Confidence developing user needs, personas/mindsets, user journey maps, and other research artefacts.
- Experience applying and understanding ethical research practices and processes, such as consent.
- Experience gathering evidence to support decision making, and gathering research questions and assumptions from a project team.
- Confidence championing user-centred design practices for digital products and services.
- Experience managing stakeholders, building successful relationships, and collaborating with stakeholders and the project team to define research goals and involve them in research.
We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.
Advocating for fully accessible and inclusive products and services, along with a working knowledge of applying accessibility and inclusivity to projects.
Taking a proactive approach to diversity, equity and inclusion internally and with clients.
Be part of exciting project work that is making a difference in society.
UX Researcher (Hybrid or Remote) in Newcastle upon Tyne employer: Methods Business and Digital Technology
Methods is an exceptional employer that prioritises employee growth and development, offering a supportive environment where you can enhance your skills through training and mentorship. With a strong focus on collaboration and innovation, particularly in the public sector, you'll be part of meaningful projects that make a real difference in society while enjoying a flexible hybrid or remote working arrangement.
Contact Detail:
Methods Business and Digital Technology Recruiting Team
StudySmarter Expert Adviceπ€«
We think this is how you could land UX Researcher (Hybrid or Remote) in Newcastle upon Tyne
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. We all know that sometimes itβs not just what you know, but who you know that can help you land that UX Researcher role.
β¨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, methodologies, and findings. We want to see how youβve turned insights into actionable designs, so make sure itβs visually appealing and easy to navigate.
β¨Tip Number 3
Prepare for interviews by practising common UX research questions. We suggest doing mock interviews with friends or mentors to get comfortable discussing your experience and how you approach user-centred design.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace UX Researcher (Hybrid or Remote) in Newcastle upon Tyne
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the UX Researcher role. Highlight your experience with user research methods and any relevant projects you've worked on. We want to see how your skills align with our focus on user-centred design!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about user research and how you can contribute to our mission. Don't forget to mention any experience with GDS standards or ethical research practices.
Showcase Your Research Skills:In your application, be sure to showcase your experience with various research methods like usability testing and interviews. We love seeing how you've turned research findings into actionable insights, so share those stories!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Methods Business and Digital Technology
β¨Know Your User Research Methods
Make sure you brush up on various user research methods like usability testing, interviews, and surveys. Be ready to discuss which methods you've used in the past and how you chose the right one for different projects. This shows your depth of knowledge and practical experience.
β¨Showcase Your Storytelling Skills
Prepare to present your research findings in a compelling way. Think about how you can tailor your storytelling to different audiences, whether it's the product team or stakeholders. Practising this will help you communicate insights effectively and demonstrate your ability to advocate for user-centred design.
β¨Collaborate Like a Pro
Since you'll be working with multidisciplinary teams, think of examples where you've successfully collaborated with designers and developers. Highlight your experience in agile environments and how youβve turned research findings into actionable prototypes and features.
β¨Emphasise Ethical Practices
Be prepared to discuss your understanding of ethical research practices, including consent and inclusivity. Share examples of how you've applied these principles in your work, as this aligns with the company's commitment to creating value and sustainability in their projects.