At a Glance
- Tasks: Lead customer engagement and ensure top-notch service delivery in IT.
- Company: Join a supportive team at Methods Business and Digital Technology.
- Benefits: Enjoy flexible working, extensive training, and 25 days annual leave.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a real difference in customer relationships and service quality.
- Qualifications: Knowledge of ITIL and experience in IT Service Management required.
The predicted salary is between 37338 - 44962 £ per year.
Methods Business and Digital Technology is seeking a Service Delivery Manager to oversee day-to-day customer engagement and service delivery. The ideal candidate should possess a working knowledge of ITIL and experience in IT Service Management, enabling them to effectively manage customer relationships and ensure service quality.
The role includes responsibilities such as acting as a customer liaison and monitoring contracts.
The company offers a supportive environment with benefits like:
- Flexible working
- Extensive training opportunities
- 25 days annual leave
Contact Details:
Methods Business and Digital Technology Recruitment Team
We think you need these skills to ace Customer-Focused IT Service Delivery Lead in Manchester
ITIL
IT Service Management
Customer Relationship Management
Service Quality Assurance
Contract Monitoring
Communication Skills
Problem-Solving Skills
