Senior Product Manager in London

About us

Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation. At Methods we believe that true digital transformation can only be delivered when organisations truly understand their users and build their services around them. We are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.

Your role

We are looking for a Senior Product Manager to join our team. As a Senior Product Manager, you will be an expert in product management tools and techniques who can support and coach others. You will work closely with Methods Senior product managers, among others. You will contribute to creating an environment that fosters knowledge sharing, best practice, and continuous improvement, where all team members have a valued voice. In addition, you will be responsible for building your own capability and sharing learnings with your team, promoting a supportive and collaborative work culture. Methods is known for its high-quality delivery and innovation in a competitive marketplace. As a Methods Senior Product Manager, you will also represent Methods within your client work, promoting our product management approach and Methods' brand, driving the growth and success of our consultancy.

To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. You will understand how policy and/or technology constraints can affect the development of your products, and how understanding and advocating for user needs, whilst balancing business priorities, creates better digital services.

Your responsibilities will include:

• Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive. This may include working across programmes or portfolios.
• Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy-in.
• Creating digital services for the benefits of the user and championing user needs by translating user and business needs into a clear product strategy.
• Gathering and analysing data to inform decisions.
• Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams.
• Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments.
• Actively participating in the Product Community of Practice.
• People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive.
• Coaching product managers within the community to support their personal development and growth.
• Supporting the recruitment of Product Managers.
• Keeping abreast of changes and trends in the product management sector.
• Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients.

In addition to these responsibilities, you will be required to carry out such other duties as may reasonably be required.

Qualifications and experience

• Have a passion for product management and a commitment to delivering high-quality work.
• Can demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product.
• Focus on the best outcomes for users and get buy-in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value.
• Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes.
• Use data to drive continuous improvement and ensure they are delivering value.
• Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government.
• Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards.
• Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders.
• Take a problem focussed approach to your work, with an understanding of how it fits into the larger picture.
• Are experienced in coaching others to develop a successful product culture and mindset.

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect:

• Autonomy to develop and grow your skills and experience.
• Be part of exciting project work that is making a difference in society.
• Strong, inspiring and thought-provoking leadership.
• A supportive and collaborative environment.
• Development – A management development programme, and training.
• Wellness – 24/7 confidential employee assistance programme.
• Flexible Working – including home working and part time.
• Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes.
• Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year.
• Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation.
• Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution.
• Discretionary Company Bonus – based on company and individual performance.
• Life Assurance – of 4 times base salary.
• Private Medical Insurance – which is non‑contributory (spouse and dependants included).
• Worldwide Travel Insurance – which is non‑contributory (spouse and dependants included).
• Enhanced Maternity and Paternity Pay.
• Travel – season ticket loan, cycle to work scheme.

For a full list of benefits please visit our website www.methods.co.uk/careers/benefits.