Business Change Consultant in London

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods is part of the Global Alten Group.

We are seeking a dedicated, self-starting and experienced Change Leader with a proven track record in organisational transformations and a deep understanding of change management principles. Understanding the value of the different methodologies, alongside contributing to our practice approaches and collateral so that knowledge is retained and reused.

The post-holder will be part of the growing Business Change practice, reporting to the Head of Change Delivery. Our services to clients combines the skills and capabilities for designing and delivering digital transformation, combining tangible innovation, and emerging technologies to deliver sustainable value to our public sector clients. It brings together the change and technology capabilities to design and deliver innovative solutions and services that enable clients to understand and capture the practical benefits of emerging technology, with the project and programme management expertise to deliver them.

The successful candidate will play a pivotal role in supporting the successful delivery of high-profile and complex projects that have a significant impact on public services and infrastructure. We are looking for individuals who have experience of being a successful change thought leader, driving and embedding sustainable transformation across critical programs and projects alongside wider PPM skills and a broad understanding of the UK public services landscape with experience in different sectors.

In addition to demonstrable stakeholder engagement skills, they will have a good understanding about the challenges faced in public sector delivery and an interest in innovating with new techniques and technology to support the effective project delivery.

Key responsibilities will include:

• Lead Strategic Change: Drive high-complexity change management across client assignments, using established frameworks (e.g., PROSCI). You will be responsible for key deliverables including stakeholder mapping, communication plans, engagement strategies, training plans, and resistance management plans.
• Impact & Readiness: Conduct thorough impact assessments of change, develop business readiness statements, and advise senior stakeholders on risks and mitigations to inform critical go/no-go decisions.
• Build Capability: Foster a culture of change readiness by understanding and addressing people impacts, coaching line managers and teams, and building wider business capability for managing and receiving change. This includes providing tailored support for control room environments.
• Collaborate & Engage: Work closely with client and Methods project/program leads, sponsors, and Subject Matter Experts, ensuring effective communication and engagement across all levels, up to Exec level.
• Govern & Improve: Provide robust governance oversight, assess the quality of change activities, oversee testing and training phases, and lead benefits management and post-implementation review processes to ensure sustained adoption and continuous improvement.
• Ensure relevant stakeholders and team members are engaged throughout, processes and timelines are agreed upon and communicated to ensure successful project delivery.
• Foster collaboration across project and internal boundaries.
• Contribute to business development, i.e. extensions, further work opportunities.
• Contribute to the development of new products and services and evolve existing products and services in line with market knowledge and company capability.
• Contribute to and support internal change projects.
• Actively participate in Communities of Practice.

Ideal candidates will demonstrate:

• Significant experience in change management, typically degree-level educated (or equivalent).
• Extensive experience managing the human side of change in large programmes/projects.
• Demonstrated ability to build and influence relationships with diverse stakeholders.
• Detailed understanding of Business Change Management principles (e.g., PROSCI), including effective communications, business engagement, stakeholder management, and resistance management.
• Able to be part of successful delivery teams and understand team styles and how people work together.
• Able to maintain, influence and motivate a team.

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect:

• Autonomy to develop and grow your skills and experience.
• Be part of exciting project work that is making a difference in society.
• Strong, inspiring and thought-provoking leadership.
• A supportive and collaborative environment.
• Access to LinkedIn Learning, a management development programme, and training.
• 24/7 confidential employee assistance programme.
• Flexible Working including home working and part time.
• Office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes.
• 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year.
• 2 paid days per year to volunteer in our local communities or within a charity organisation.
• Salary Exchange Scheme with 4% employer contribution and 5% employee contribution.
• Discretionary Company Bonus based on company and individual performance.
• Life Assurance of 4 times base salary.
• Private Medical Insurance which is non-contributory (spouse and dependents included).
• Worldwide Travel Insurance which is non-contributory (spouse and dependents included).
• Enhanced Maternity and Paternity Pay.
• Season ticket loan, cycle to work scheme.

For a full list of benefits please visit our website.