Lead Service Desk Analyst β€” Advanced Support

Lead Service Desk Analyst β€” Advanced Support

Full-Time No working from home possible
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Methods Business and Digital Technology Limited is a UK-based IT services consultancy focused on public sector transformation. As Principal Service Desk Analyst you will lead advanced problem resolution, mentor colleagues and deputise for the Service Desk Manager when needed.

You will own escalated issues, collaborate across IT teams, analyse trends, and ensure service delivery aligns with SLAs while supporting Microsoft technologies and cloud platforms.

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Lead Service Desk Analyst β€” Advanced Support employer: Methods Business and Digital Technology

At Methods Business and Digital Technology, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Principal Microsoft Fabric Architect, you will enjoy the flexibility of remote work while having access to professional development opportunities and mentorship from industry leaders. Our commitment to employee growth, coupled with the chance to work on cutting-edge projects in a dynamic environment, makes us an exceptional employer for those seeking meaningful and rewarding careers.

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Contact Details:

Methods Business and Digital Technology Recruitment Team