At a Glance
- Tasks: Lead customer engagement and ensure top-notch service delivery in IT.
- Company: Join a forward-thinking business in Newcastle upon Tyne.
- Benefits: Enjoy a collaborative environment with great perks and career growth.
- Other info: Be part of a supportive team focused on excellence.
- Why this job: Make a real difference in customer experience and service quality.
- Qualifications: ITIL knowledge and strong customer relationship management skills.
The predicted salary is between 40000 - 50000 £ per year.
Methods Business and Digital Technology is seeking a Service Delivery Manager in Newcastle upon Tyne.
The role involves overseeing customer engagement and ensuring high-quality service delivery aligned with support contracts.
The ideal candidate will possess ITIL knowledge and experience in IT Service Management, coupled with excellent customer relationship management skills.
This position offers a positive collaborative environment with numerous benefits.
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Contact Details:
Methods Business and Digital Technology Recruitment Team
We think you need these skills to ace IT Service Delivery Lead - Customer Experience
ITIL Knowledge
IT Service Management
Customer Relationship Management
Service Delivery Oversight
High-Quality Service Delivery
Customer Engagement
Collaboration Skills
