At a Glance
- Tasks: Lead high-quality IT service delivery and maintain strong customer relationships.
- Company: Join a forward-thinking business in Birmingham focused on digital technology.
- Benefits: Enjoy a competitive benefits package and opportunities for personal development.
- Other info: Supportive environment with excellent career growth potential.
- Why this job: Make a real difference in customer experience while growing your career.
- Qualifications: ITIL knowledge and experience in IT Service Management required.
The predicted salary is between 45000 - 55000 £ per year.
Methods Business and Digital Technology is seeking a Service Delivery Manager to oversee high-quality service delivery in Birmingham. This role involves acting as the main point of contact for designated customers, ensuring service levels are met, and maintaining strong customer relationships.
The ideal candidate should have:
- ITIL knowledge
- Experience in IT Service Management
- Excellent time management abilities
The job offers a supportive environment, opportunities for development, and a competitive benefits package.
Contact Details:
Methods Business and Digital Technology Recruitment Team
We think you need these skills to ace IT Service Delivery Lead - Customer Experience in Birmingham
ITIL Knowledge
IT Service Management
Customer Relationship Management
Time Management
Service Delivery Oversight
Communication Skills
Problem-Solving Skills
