IT Operations & Service Excellence Domain Lead
IT Operations & Service Excellence Domain Lead

IT Operations & Service Excellence Domain Lead

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client engagement and shape service offerings in IT operations.
  • Company: A growing IT consultancy firm in Greater London.
  • Benefits: Private medical insurance, discretionary bonus, and professional growth opportunities.
  • Why this job: Make a real impact in public sector transformation while leading a supportive team.
  • Qualifications: Extensive experience in IT Service Management and strong leadership skills.
  • Other info: Join a culture that values community impact and personal development.

The predicted salary is between 48000 - 72000 £ per year.

A growing IT consultancy firm in Greater London seeks an IT Operations & Service Excellence Domain Expert. This pivotal role involves leading client engagement, shaping service offerings, and collaborating with sales and marketing teams.

The ideal candidate has extensive experience in IT Service Management, strong leadership capabilities, and a passion for public sector transformation.

Enjoy a supportive culture that emphasizes professional growth and community impact, alongside competitive benefits including private medical insurance and a discretionary bonus.

IT Operations & Service Excellence Domain Lead employer: Methods Business and Digital Technology Ltd

Join a dynamic IT consultancy in Greater London, where you will thrive in a supportive culture that prioritises professional growth and community impact. With competitive benefits such as private medical insurance and a discretionary bonus, this role offers the opportunity to lead transformative projects in the public sector while collaborating with passionate teams dedicated to excellence.
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Contact Detail:

Methods Business and Digital Technology Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Operations & Service Excellence Domain Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT sector, especially those who work in consultancy or public sector transformation. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in IT Service Management and leadership. This will help you stand out during interviews and demonstrate your value to potential employers.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around client engagement and service offerings. The more comfortable you are, the better you'll perform when it counts.

✨Tip Number 4

Don't forget to apply through our website! We regularly update our job listings, and applying directly can give you an edge. Plus, it shows you're genuinely interested in joining our supportive culture.

We think you need these skills to ace IT Operations & Service Excellence Domain Lead

IT Service Management
Leadership Skills
Client Engagement
Service Offering Development
Collaboration with Sales Teams
Collaboration with Marketing Teams
Public Sector Transformation
Professional Growth Orientation
Community Impact Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in IT Service Management and any leadership roles you've had. We want to see how you can lead client engagement and shape service offerings!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for public sector transformation and how your skills align with our needs. Let us know why you're excited about this role and what you can bring to the table.

Showcase Relevant Experience: When filling out your application, focus on your relevant experience. We’re looking for someone who has a strong background in IT operations and service excellence, so don’t hold back on those achievements that demonstrate your expertise!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it’s super easy to do!

How to prepare for a job interview at Methods Business and Digital Technology Ltd

✨Know Your IT Service Management Inside Out

Make sure you brush up on your IT Service Management knowledge. Be ready to discuss frameworks like ITIL and how you've applied them in past roles. This will show that you’re not just familiar with the concepts but can also lead client engagements effectively.

✨Showcase Your Leadership Skills

Prepare examples of how you've led teams or projects in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your strong leadership capabilities, which are crucial for this role.

✨Understand the Public Sector Landscape

Research the current trends and challenges in the public sector. Be prepared to discuss how your experience can contribute to transformation in this area. This shows your passion for making a community impact, which aligns with the company’s values.

✨Engage with Sales and Marketing Insights

Since collaboration with sales and marketing teams is key, think about how you can bridge the gap between IT operations and these departments. Prepare to discuss any past experiences where you’ve successfully collaborated across teams to enhance service offerings.

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