IT Operations & Service Excellence Lead in London

IT Operations & Service Excellence Lead in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead IT operations and service excellence, shaping proposals and developing operating models.
  • Company: A leading digital technology firm in the UK with a focus on innovation.
  • Benefits: Hybrid working model, flexibility, and opportunities for professional growth.
  • Why this job: Be a senior authority in IT operations and make a significant impact.
  • Qualifications: Proven expertise in IT Service Management and strong stakeholder engagement skills.
  • Other info: Join a dynamic team and drive strategic service offerings.

The predicted salary is between 48000 - 72000 £ per year.

A leading digital technology firm in the UK seeks an experienced IT Operations Domain Expert to lead its strategic service offerings. You will act as the senior authority for IT operations and service excellence, responsible for developing operating models, driving consultancy assurance, and shaping proposals.

Candidates should possess proven expertise in IT Service Management and a strong ability to work with senior stakeholders. This role offers a hybrid working model, providing flexibility and growth opportunities.

IT Operations & Service Excellence Lead in London employer: Methods Business and Digital Technology Limited

As a leading digital technology firm in the UK, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our hybrid working model not only offers flexibility but also encourages professional growth through continuous learning and development opportunities. Join us to be part of a forward-thinking team where your expertise in IT operations will be valued and rewarded.
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Contact Detail:

Methods Business and Digital Technology Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Operations & Service Excellence Lead in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for those interviews! Research the company and its service offerings thoroughly. Be ready to discuss how your expertise in IT Service Management can drive their strategic goals forward.

✨Tip Number 3

Showcase your leadership skills! During interviews, share examples of how you've successfully led teams or projects in the past. Highlight your ability to work with senior stakeholders and drive consultancy assurance.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace IT Operations & Service Excellence Lead in London

IT Service Management
Stakeholder Management
Operating Model Development
Consultancy Assurance
Proposal Development
Leadership Skills
Strategic Thinking
Service Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the IT Operations & Service Excellence Lead role. Highlight your expertise in IT Service Management and any relevant projects you've led.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share your passion for IT operations and service excellence, and don’t forget to mention how you can drive consultancy assurance and shape proposals.

Showcase Your Stakeholder Skills: Since this role involves working with senior stakeholders, make sure to include examples of how you've successfully collaborated with them in the past. We want to see your ability to communicate effectively and influence decision-making.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Methods Business and Digital Technology Limited

✨Know Your IT Service Management Inside Out

Make sure you brush up on your IT Service Management knowledge. Be ready to discuss frameworks like ITIL and how you've applied them in previous roles. This will show that you’re not just familiar with the concepts but can also implement them effectively.

✨Prepare for Stakeholder Scenarios

Since this role involves working with senior stakeholders, think of examples where you've successfully managed relationships or resolved conflicts. Prepare a couple of STAR (Situation, Task, Action, Result) stories that highlight your communication skills and ability to influence decision-making.

✨Showcase Your Strategic Thinking

This position is all about developing operating models and shaping proposals. Be prepared to discuss your approach to strategic planning. Think about how you would tackle a hypothetical scenario related to service excellence and be ready to share your thought process.

✨Embrace the Hybrid Working Model

With a hybrid working model in play, demonstrate your adaptability and experience in remote collaboration. Share examples of how you've successfully led teams or projects in a flexible work environment, highlighting your ability to maintain productivity and engagement.

IT Operations & Service Excellence Lead in London
Methods Business and Digital Technology Limited
Location: London

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