Software Trainer / IT Trainer

Software Trainer / IT Trainer – Methodist Homes MHA

18‑month fixed term contract, based in London.

We are seeking an experienced training/IT professional to design, develop and deliver high‑quality software training.

Responsibilities

• Identify skills gaps and training needs through a comprehensive Software Training Needs Analysis (TNA).
• Create engaging, up‑to‑date training programmes, materials and documentation for end‑users.
• Deliver training sessions using in‑person, one‑to‑one and virtual webinars.
• Review and evaluate training effectiveness, gather feedback, and report findings to highlight strengths and areas for improvement.

Key Topics Covered

• Core desktop applications (Microsoft Office 365: Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
• New software and in‑house enterprise systems
• UK GDPR, Data Protection, online safety and security best practices

Qualifications

• Demonstrated experience designing and delivering software training to end‑users, covering the full training cycle from TNA through design, delivery and evaluation.

• Degree level education or equivalent experience in IT, Education or Learning & Development.

• Strong communication skills, confidence training both small and large groups across functions and seniority levels.

• Ability to adapt to unexpected challenges and encourage engagement during training.

Culture, Values and Benefits

The Methodist Homes MHA values diversity and supports employee wellbeing with a balanced work‑life approach, generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi‑leave and an on‑site Wellbeing Adviser service. The Methodist Church offers a generous occupational pension scheme, with the Church matching employee contributions up to a maximum of 16% employer contribution.

Equal Opportunity

The Methodist Church is an inclusive and supportive employer and encourages applications from people of all backgrounds. We welcome applications from Black, Asian and other Minority Ethnic groups.