Senior Technology Business Partner

Senior Recruitment Consultant | Enabling Scalable Tech Delivery through People, Process & Partnerships

Senior Technology Business Partner / Business Relationship Manager

Supply Chain, Buying and Merchandising Technology

Location: West London

Working pattern: Hybrid, three days per week on site

Salary: £110,000 to £120,000 plus bonus

Overview

I am partnering with a large, complex retail organisation to hire a senior Technology Business Partner to sit between technology and senior business stakeholders across Supply Chain, Buying and Merchandising. This is a high impact role focused on shaping demand, prioritising delivery, and supporting a major ERP transformation within an evolving operating model.

This is not a traditional relationship focused BRM role. The early phase will be delivery heavy, with a need to stabilise an existing backlog of work, reassess priorities, and bring clarity to how initiatives are shaped and progressed through technology.

Key Responsibilities

• Act as the primary technology contact for senior stakeholders across Supply Chain, Buying and Merchandising
• Own and reassess an existing backlog of technology demand, supporting prioritisation and trade off decisions
• Help define how work is triaged, sized, and routed into delivery alongside Business Analysis and delivery teams
• Lead and develop a growing Business Analysis team, currently managing two Business Analysts
• Support large scale transformation initiatives including a major ERP programme
• Work closely with internal technology teams and external delivery partners, including a large systems integrator and offshore teams
• Balance strategic intent with delivery reality, ensuring work is sequenced and resourced appropriately

Nature of the Role

In practice, this role operates as a hybrid between a Business Relationship Manager, a product style lead within the domain, and a light portfolio or demand manager. The successful candidate will be expected to help shape ways of working rather than operate within a fully defined framework.

Required Experience and Background

• Experience operating at senior level across both business and technology stakeholders
• Strong background in demand management, prioritisation, and delivery within complex environments
• Leadership experience managing or leading Business Analysts or similar roles
• Experience working within retail, supply chain, logistics, merchandising, or distribution heavy organisations
• Exposure to ERP programmes, ideally SAP or S4HANA, although this is not essential
• Experience working with third party delivery partners or systems integrators

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

and Retail Apparel and Fashion

London, England, United Kingdom