Senior IT Support Engineer - Lead Cloud & Security in Birmingham

Senior IT Support Engineer - Lead Cloud & Security in Birmingham

Birmingham Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead complex IT issues and mentor junior staff in cloud and security environments.
  • Company: Join METCLOUD, a forward-thinking tech company based in Birmingham.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic team environment with excellent career advancement opportunities.
  • Why this job: Make a real impact by driving improvements in IT support and security initiatives.
  • Qualifications: Experience in IT support with strong customer service skills required.

The predicted salary is between 40000 - 50000 £ per year.

METCLOUD, headquartered in Birmingham, seeks a Senior IT Support Engineer to lead complex IT issues, mentor junior staff, and drive improvements across on‑premise and cloud environments.

You will own escalations for MS 365, Azure, AD/Exchange, and security controls, while collaborating on infrastructure upgrades and security initiatives.

A strong customer‑facing demeanor is essential.

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Senior IT Support Engineer - Lead Cloud & Security in Birmingham employer: METCLOUD

METCLOUD is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to grow in the finance sector. With a commitment to employee development through training and wellbeing programs, our Finance Officer role offers a unique opportunity to contribute to a rapidly expanding technology business while enjoying competitive benefits such as private healthcare and a generous holiday allowance. Join us in a vibrant environment where your contributions are valued and your professional growth is prioritised.

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Contact Details:

METCLOUD Recruitment Team

We think you need these skills to ace Senior IT Support Engineer - Lead Cloud & Security in Birmingham

IT Support
Cloud Computing
Security Controls
Microsoft 365
Azure
Active Directory
Exchange