Legal Office Services Specialist

Overview

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Legal Office Services Specialist
Cleveland, OH (Onsite)
12 Months
Shift – Mon-Fri/ 8AM-5PM
Interview Type: Virtual and In-Person Meet & Greet

Note: Parking is the responsibility of the worker.

The general responsibilities for the temp will be mailroom operations (incoming & outgoing mail and packages; reporting and documentation of mail; print production; making calls to couriers to pick up mail and packages; processing FedEx packages for outgoing pickup; Reception desk duties periodically, and hospitality duties periodically, internal mail runs).

Position Profile

• Provides direct hands-on support within a legal office environment.
• Performs office support tasks including:
  • Copy, production, and scanning
  • Fax, mail, and shipping
  • Records support
  • Direct floor support
  • Hospitality assistance
  • Conference room setup and scheduling
  • Receptionist backup
  • Light facilities support
• Requires strong presentation skills, interpersonal etiquette, and customer service skills.
• Communicates with senior attorneys, partners, clients, opposing counsel, vendors, and staff.
• Reports directly to a Site Manager, Site Supervisor, or Assistant Site Manager.

Job Duties and Responsibilities

• Understand client matter workflow.
• Manage charge backs to firm and/or clients for work, supplies, and hours.
• Use legal technologies and software (e.g., document management systems, Copitrak/Equitrac).
• Apply legal records management processes.
• Handle legal documents and processes such as:
  • Closing binders
  • Depositions
  • Transcripts
  • Briefs
  • Addendums
  • Filings
  • Discovery
  • Judgments
• Ensure proper delivery of items/documents within the court system.
• Assist with scheduling equipment, labor, and supplies for offsite trials.
• Provide professional support to executive-level end users (legal assistants, firm administration, project managers, paralegals, associates, partners).
• Accurately produce jobs/projects under tight deadlines with professionalism.
• Operate copier equipment (high-volume copy machines, fax services, postage meter, PC).
• Use office equipment: paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler.
• Handle confidential, time-sensitive documents.
• Deliver quality reproduction, scanning, and project work.
• Respond to customer inquiries and calculate completion times.
• Provide embedded support to specific floors or practice groups.
• Coordinate offsite projects.
• Maintain billing logs and calculate charges.
• Track work records for management reports, inventory, and supply ordering.
• Distribute incoming mail, packages, office supplies, and fax transmissions.
• Deliver completed reproduction work to designated areas (including offsite).
• Perform deliveries/pickups between offices.
• Handle shipping and receiving of materials/packages.
• Perform filing duties (purging, archiving old documents).
• Conduct scanning, file conversion, naming, and encryption.
• Perform FTP transfers for printing.
• Manage TOC (Table of Contents) for electronic files.
• Perform OCR tasks for keyword search.
• Format files for printing (Microsoft Office Suite, Adobe Acrobat Pro).
• Conduct daily quality checks on convenience copiers.
• Troubleshoot copier errors and clear paper jams.
• Maintain daily meter and service logs.
• Stock and organize copier areas.
• Organize and manage conference/meeting rooms.
• Assist facilities with box moves, office moves, and occupant moves.
• Perform light maintenance duties.
• Occasionally perform cleaning duties.
• Work overtime on nights/weekends, including emergency response.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• 1–2 years of related work experience required.
• Minimum 2 years’ experience in the legal industry preferred.
• Strong customer service, personal, and communication skills.
• May require a valid, violation-free driver’s license and minimum auto insurance coverage per client policy.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.