My client a leading MSP has an opportunity for a motivated and technically skilled Technical Engineer to join their dynamic team. The successful candidate will be responsible for delivering high-quality IT support services, maintaining infrastructure environments, and ensuring client satisfaction through proactive technical delivery. This is a client-facing role requiring regular travel.
You will have exceptional customer facing skills and be responsible for on-site and remote technical support for clients across various sectors.
Responsibilities
- Diagnose, troubleshoot, and resolve hardware, software, and networking issues.
- Configure and manage Windows Server environments and Microsoft 365 tenants.
- Install, maintain, and support network infrastructure including firewalls, switches, and wireless devices.
- Support and administer Active Directory, Group Policies, Hyper-V, and SharePoint Online.
- Work with VoIP systems (preferably Gamma) and support MS Teams deployments.
- Maintain strong documentation and update ticketing systems with work performed.
Qualifications
You will demonstrate at least 3 years' experience in a similar Technical Engineer or IT Support role and have strong knowledge of: Windows Server 2012+ and Windows 10/11, Active Directory, Group Policy, Hyper-V virtualisation, Microsoft 365 tenant and SharePoint Online administration, Network infrastructure (DNS, DHCP, routing, switching), Firewall configuration (Meraki / Draytek / Sophos).
As this role will involve travel to client sites, you will need to hold a full driving licence and be willing to travel on an ad-hoc basis. All travel to client site will be expensed and this role also offers a nice mix of remote working days and days in our clients office in Maidenhead, Berks.
A salary of £40,000 plus benefits is on offer.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Engineer in Thatcham
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Metaskil Limited, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Metaskil Limited specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Metaskil Limited
✨Know Your Manufacturing Processes
Before you walk into the interview with Metaskil Limited, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Metaskil Limited value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
