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- Tasks: Join our Network and Systems Support team to troubleshoot and resolve technical issues.
- Company: Expanding Managed Service Provider with a focus on innovation.
- Benefits: Starting salary of £35,000, plus benefits and occasional remote work.
- Why this job: Make a real impact in a dynamic tech environment while developing your skills.
- Qualifications: Comp TIA Network+ certified with knowledge of Cloud technologies and network fundamentals.
- Other info: Strong communication skills and experience in Incident Management are essential.
An exciting opportunity to join an expanding MSP to play a key role in their Network and Systems Support team. Learn more about the general tasks related to this opportunity below, as well as required skills.
You will be Comp TIA Network+ (or similar) certified with a strong understanding of Cloud technologies (Azure/365) and ITIL principles. A strong understanding of network fundamentals (TCP/IP, DNS, VPN, Firewalls etc) as well proven skills in Windows Server, Virtualisation, Replication and back-up is required as well as an awareness of monitoring tools such as ConnectWise RRM, LogicMonitor or similar.
You will be responsible for troubleshooting server performance, network connectivity and application service issues and dealing with escalations from the 1st line team. Strong communication skills and demonstrative experience of Incident Management practices are essential for this role.
The role will be based at our client’s office in Maidenhead, Berks with occasional remote working. A starting salary of £35,000 per annum plus benefits is on offer for the right candidate.
Systems/Network Support Technician in Maidenhead employer: Metaskil Limited
Contact Detail:
Metaskil Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems/Network Support Technician in Maidenhead
✨Tip Number 1
Network like a pro! Attend industry meetups or online forums where you can connect with other tech enthusiasts. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in systems and network support. This gives potential employers a tangible look at what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to network fundamentals and troubleshooting. Practise explaining complex concepts in simple terms, as strong communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Systems/Network Support Technician in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Comp TIA Network+ certification and any relevant experience with Cloud technologies like Azure or 365. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of network fundamentals!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our Network and Systems Support team. Share specific examples of your troubleshooting skills and how you've handled incidents in the past – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, use clear and concise language. We want to see that you can communicate effectively, especially when dealing with escalations from the 1st line team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Metaskil Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of network fundamentals like TCP/IP, DNS, and VPNs. Be ready to discuss your experience with Windows Server and cloud technologies like Azure and Office 365, as these will likely come up during the interview.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled server performance issues or resolved network connectivity problems in the past. This will demonstrate your hands-on experience and problem-solving abilities, which are crucial for this role.
✨Communicate Clearly and Confidently
Since strong communication skills are essential, practice explaining technical concepts in simple terms. This will help you connect with the interviewer and show that you can effectively communicate with both technical and non-technical team members.
✨Familiarise Yourself with Incident Management
Brush up on ITIL principles and be prepared to discuss your experience with incident management practices. Having a solid understanding of how to handle escalations from the 1st line team will set you apart as a candidate who is ready to hit the ground running.
