At a Glance
- Tasks: Manage and optimise digital systems to enhance user experience and support academic functions.
- Company: Join the Metanoia Institute, a values-driven organisation focused on education and inclusion.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Commitment to diversity and inclusion; we welcome applications from all backgrounds.
- Why this job: Take ownership of key systems and make a real impact in a dynamic educational setting.
- Qualifications: Experience with digital systems, strong troubleshooting skills, and excellent communication abilities.
The predicted salary is between 35000 - 40000 € per year.
Location: Metanoia Institute, 13 North Common Road, W5 2QB (Ealing, London)
Salary: £35,000 - £40,000
Hours per week: 35 Hours (Full-Time)
Working pattern: Five day week, some occasional weekend working
About This Role
We are seeking a Systems Administrator to take operational ownership of the Institute’s core digital systems, ensuring they are reliable, secure, and effective in supporting both academic and professional services functions. This is a hands‑on technical role focused on the day‑to‑day administration, maintenance and optimisation of key platforms, including our virtual learning environment (Moodle), our student information system (Quercus), and other institutional systems. You will play a critical role in ensuring systems are functioning effectively, supporting users, and enabling a high‑quality digital experience across the organisation.
About You
You will bring strong technical capability alongside a practical, solutions‑focused approach. You will be confident working across a range of stakeholders and able to translate technical issues into clear, actionable outcomes.
You Will Have
- Experience administering digital systems in a complex organisation (ideally in higher education or a similar environment)
- Experience working with Moodle or comparable platforms
- Strong troubleshooting and problem‑solving skills
- Experience managing system updates, releases and user access
- Ability to produce clear documentation and user guidance
- Strong organisational and communication skills
Desirable
- Experience working with student information systems (e.g. Quercus), CRM platforms or integrated systems
- Knowledge of data protection, system security and compliance considerations
- Experience with integrations, databases or reporting tools
Why join us
You’ll join a values‑led organisation with a strong commitment to education, inclusion and continuous improvement. This role offers the opportunity to take ownership of key systems and play a visible role in improving how the Institute operates day‑to‑day.
Commitment to equity, diversity, inclusion and belonging
As an organisation founded with social justice at its core, we welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We believe that when we work together, we can enable change and make things happen, and we do this by encouraging all our colleagues to be their true self in the workplace. We learn from each other to create an inclusive organisation.
Other details
As a UK based Institute all our roles are based within the UK, so you’ll need to have the right to work in the UK, and be able to provide proof, unfortunately we’re unable to offer any visa sponsorship.
Systems Administrator employer: Metanoia Institute
At the Metanoia Institute, we pride ourselves on being a values-led organisation that champions education, inclusion, and continuous improvement. As a Systems Administrator, you will have the opportunity to take ownership of vital digital systems in a supportive environment that fosters professional growth and collaboration, all while contributing to our mission of social justice. Located in Ealing, London, we offer a dynamic work culture where your contributions are valued, and diversity is celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Metanoia Institute on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Moodle and other systems mentioned in the job description. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of specific examples where you've tackled challenges in system administration. This will demonstrate your hands-on approach and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at the Metanoia Institute.
We think you need these skills to ace Systems Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Administrator role. Highlight your experience with digital systems, especially Moodle and Quercus, and showcase your troubleshooting skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our mission at the Metanoia Institute. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical challenges in the past. We’re all about solutions here at StudySmarter, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Metanoia Institute
✨Know Your Systems
Make sure you brush up on your knowledge of Moodle and Quercus, as well as any other digital systems mentioned in the job description. Be ready to discuss your experience with these platforms and how you've optimised them in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you resolved them, especially in a complex organisation. This will demonstrate your troubleshooting abilities and solutions-focused approach.
✨Communicate Clearly
Since the role involves translating technical issues into clear outcomes, practice explaining complex concepts in simple terms. You might even want to do a mock interview with a friend to refine your communication skills and ensure you're conveying your thoughts effectively.
✨Emphasise Your Teamwork
Highlight your experience working with various stakeholders. Be prepared to discuss how you've collaborated with different teams to enhance system functionality and user experience. This shows that you can work well in a team-oriented environment, which is crucial for this role.
