Alumni and Professional Engagement Coordinator
Job Title: Alumni and Professional Engagement Coordinator
Location: Metanoia Institute, 13 North Common Road, W5 2QB (Ealing, London)
Team: Research and Knowledge Exchange
Contract type: Permanent (0.8 FTE)
Working pattern: Four days a week
About this role
We’re looking for an Alumni & Professional Engagement Coordinator to strengthen relationships across our alumni and professional community. This role focuses on retention, engagement, and lifecycle support, ensuring graduates remain connected, supported, and actively involved in Metanoia’s work.
What you’ll do
- Deliver alumni engagement activities (events, communications, mentoring)
- Coordinate alumni involvement in CPD, knowledge exchange, and outreach
- Manage membership processes, professional registrations, and enquiries
- Maintain accurate CRM/database records and produce engagement reports
- Support alumni as ambassadors and contributors to Metanoia activity
- Assist with CPD and professional events (online and in-person)
About you
- Experience in alumni engagement, membership, events, or stakeholder coordination
- Excellent organisation and communication skills
- Strong attention to detail and data/CRM experience
- Passion for community-building and social impact
Play a key role in building a connected, engaged community of therapeutic practitioners and supporting career-long learning.
Commitment to equity, diversity, inclusion and belonging
As an organisation founded with social justice at its core, we welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We believe that when we work together, we can enable change and make things happen, and we do this by encouraging all our colleagues to be their true self in the workplace. We learn from each other to create an inclusive organisation.
Final considerations
As a UK based Institute all our roles are based within the UK, so you’ll need to have the right to work in the UK, and be able to provide proof, unfortunately we’re unable to offer any visa sponsorship.
