At a Glance
- Tasks: Join our team to provide IT support and solutions for CAD CAM software.
- Company: Metamation, a leading CAD CAM software company with global reach.
- Benefits: Receive excellent training, job security, and potential for permanent position.
- Other info: Dynamic work environment with a supportive team and career progression.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: GCSE English and Maths at grade 4 or above.
The predicted salary is between 18000 - 25000 £ per year.
- Introduction
- Overview
Velocity Academy has an exciting new opportunity for an IT Support Technician with Metamation, a CAD CAM Software company based in Redditch.
This is a fantastic opportunity for someone to get themselves into IT and kickstart a career.
About the Employer
Metamation Europe – U.
K Office has been providing sheet metal CAD CAM Software to a range of countries across the globe.
Headquartered in India, where our software has been developed for over 20 years, we are now part of one of the world’s largest machine tool manufacturers TRUMPF.
Responsibilities
- Receive excellent training and join the UK support team.
• Provide support based on the following
- Use our Internal CAD CAM modules.
- Install software.
- Provide solutions for questions, both direct customer engagement and offline through our support systems.
- Research and document solutions.
- Create and configure machine parameters.
- Training and Progression
The role offers long‑term security and the opportunity to progress into a permanent position.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non‑judgemental
- Patience
Qualifications
- Essential – GCSE English, grade 4
- Essential – GCSE Maths, grade 4
- Course Information
- Information Communications Technician (Level 3) – Digital Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: Monday to Friday, 9am to 5pm
- Expected Duration: 1 Year 3 Months
- Training Provider: VELOCITY 1ST LIMITED
EEO Statement
Metamation Europe – U.
K Office is an equal opportunity employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, or veteran status.
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IT Support Apprentice in Redditch employer: METAMATION EUROPE
Metamation offers a dynamic and supportive work environment in Redditch, where you can kickstart your IT career with excellent training and long-term progression opportunities. As part of a global leader in CAD CAM software, you'll benefit from a culture that values innovation and teamwork, ensuring you grow both personally and professionally while contributing to exciting projects.
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We think this is how you could land IT Support Apprentice in Redditch
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