At a Glance
- Tasks: Provide top-notch technical support and assist sales teams to boost customer satisfaction.
- Company: Join Metal Work UK LTD, a leader in pneumatic solutions.
- Benefits: Enjoy a competitive salary, 20 days holiday, and a contributory pension.
- Other info: Great opportunity for career progression with CAD/electrical qualifications.
- Why this job: Be part of a dynamic team and enhance your technical skills while making an impact.
- Qualifications: Strong communication skills and proficiency in IT tools are essential.
The predicted salary is between 30000 - 40000 € per year.
For the expansion of our subsidiary in the United Kingdom we are looking for the following professional profile: Technical Support Engineer.
Job Description
- Provide technical support to customers, handling product enquiries and cross-referencing requests promptly and professionally.
- Assist both the internal and external sales teams with their technical requirements, contributing to customer satisfaction and revenue growth.
- Learn and maintain in-depth knowledge of the full Metal Work product range, including features, benefits, options and applications.
- Navigate company websites and use relevant software tools (SAP, CRM, Microsoft Office suite) to manage and respond to customer requests.
- Represent Metal Work Pneumatic UK Ltd in a professional manner across all customer interactions, both written and verbal.
- Maintain clear and effective communication with all internal departments.
- Follow and uphold company procedures and standards.
- Undertake special projects or additional tasks as required by the department.
Qualifications/Requirements
- Good organisational, planning and analytical skills, with the ability to prioritise workload effectively.
- Strong interpersonal and communication skills, both written and verbal.
- Self-motivated, with the ability to solve problems and make sound decisions independently.
- Strong attention to detail, accuracy and sense of responsibility.
- Ability to build and maintain effective working relationships with a variety of colleagues and customers.
- Proficiency in IT tools including SAP, CRM, Microsoft Word, Excel and Outlook.
- Punctual, reliable and able to actively participate in team activities.
- CAD and/or electrical qualifications are considered a significant advantage for career progression within this role.
We Offer
- Competitive salary
- 20 days annual holiday
- Contributory pension in line with government legislation
Those interested in participating in the selection can send their curriculum to the following email address:
Metal Work UK LTD - Milton Keynes - Technical Support Engineer employer: Metal Work Pneumatic
Metal Work UK LTD is an exceptional employer located in Milton Keynes, offering a dynamic work environment that fosters professional growth and development. With a strong emphasis on teamwork and communication, employees benefit from competitive salaries, a contributory pension scheme, and 20 days of annual holiday, all while being part of a company that values innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Metal Work UK LTD - Milton Keynes - Technical Support Engineer
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Metal Work UK LTD's products and services. This way, you can show off your knowledge and impress them with how well you understand their offerings.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can relate your skills to the Technical Support Engineer role, especially your problem-solving abilities and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Metal Work UK LTD - Milton Keynes - Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Engineer role. Highlight relevant experience and skills that match the job description, like your proficiency in IT tools and communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Metal Work UK LTD. Mention your problem-solving abilities and how you can contribute to customer satisfaction.
Showcase Your Technical Skills:Since this role requires knowledge of SAP, CRM, and Microsoft Office, be sure to mention your experience with these tools. If you have CAD or electrical qualifications, don’t forget to include those too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Metal Work Pneumatic
✨Know Your Stuff
Make sure you have a solid understanding of Metal Work's product range. Familiarise yourself with the features, benefits, and applications of their products. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Brush Up on Your IT Skills
Since you'll be using tools like SAP, CRM, and the Microsoft Office suite, it’s crucial to be comfortable with these applications. Consider doing a quick refresher course or tutorial to ensure you're up to speed and can demonstrate your proficiency during the interview.
✨Practice Your Communication
As a Technical Support Engineer, clear communication is key. Practice explaining complex technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with both written and verbal communication scenarios.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you solved a problem independently or contributed to a team effort. This will highlight your analytical skills and ability to make sound decisions under pressure.
