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Chief Executive Officer | Apprenticeships | Financial Services | IT and Digital | Edtech | Education and Skills Sector | WM Apprenticeship Ambassador…
Role Purpose
We are seeking a detail-oriented and organised administrator based in central Birmingham to manage and support all functions within the Apprenticeship provision. The ideal candidate will ensure the smooth operation of registration processes, student records, academic schedules, EPAO coordination and compliance with regulatory standards.
The role requires a proactive and highly organised administrator to support the education delivery and learner registration processes within our training and apprenticeship programmes. This role ensures learners are accurately enrolled, tracked, and supported throughout their journey. The ideal candidate will have experience in education
or apprenticeship administration, a strong eye for detail and a commitment to compliance and learner service.
Role and Responsibility
- Coordinate learner onboarding processes, including enrolment, induction scheduling, and document collection.
- Accurately input and maintain learner information in the Management Information System (MIS) and digital portfolios.
- Track learner progress and support timely completion of Individual Learning Plans (ILPs), reviews, and assessments.
- Ensure all learner files are audit-compliant and meet ESFA (Education and Skills Funding Agency) and awarding body requirements.
- Liaise with employers to collect required apprenticeship documentation (e.g., commitment statements, agreements).
- Support tutors, assessors, and delivery staff with administrative tasks, including timetabling and communication with learners.
- Assist with preparation for Ofsted inspections, ESFA audits, and external quality assurance visits.
- Generate reports on learner engagement, attendance, and progress for internal use and funding compliance.
- Handle learner queries related to course information, scheduling, and registration with a strong focus on customer service.
- Coordinate certification claims and ensure timely processing through awarding bodies
Skills and Experience
- GCSEs (or equivalent) including English and Maths at Grade C/4 or above.
- Previous experience in an administrative role within the education, apprenticeship, or training sector.
- Familiarity with apprenticeship standards, funding rules, and ESFA compliance (desirable).
- Proficient in Microsoft Office (Excel, Word, Outlook) and learner management systems.
- Strong organisational skills and the ability to work independently in a fast-paced environment.
- Excellent written and verbal communication skills.
- A keen eye for detail and commitment to accuracy and data integrity.
- Experience with systems such as BUD, PICS, Maytas, or Smart Assessor.
- Knowledge of safeguarding, GDPR, and data protection legislation.
- A learner-centred approach with a passion for supporting personal and professional development.
- Ability to adapt to changes in funding or regulatory frameworks.
Other Information
The Apprenticeship Administrator will also be expected to demonstrate their commitment:
- To MetaGedu’s and the wider organisation’s values and regulations, including the equal opportunities policy.
- To the wider organisations, Economic and Environmental responsibilities, and minimise environmental impact in the performance of the role, and actively contribute to the delivery of the wider organisation’s Environmental Policy.
- It is their health and safety responsibility to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus when on site.
- This is a full time role based in Birmingham ONLY.
Safer Recruitment Statement
MetaGedu Apprenticeships Ltd is committed to safeguarding and promoting the welfare of children and vulnerable adults. All posts are subject to a Disclosure and Barring Service certificate (DBS), Social Media Checks (Education), and any other checks deemed relevant to the role. Our safeguarding policy can be found at https://metagedu.io/wp-content/uploads/2023/08/Safeguarding-Policy.pdf and data protection policy https://metagedu.io/wp-content/uploads/2023/08/Data-Protection-Retention-Policy.pdf
We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of their race, sex, disabilities, and religions/beliefs, sexual orientation or age.
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Apprenticeship Administrator in Birmingham employer: MetaGedu Apprenticeships
MetaGedu Apprenticeships is an exceptional employer that champions innovation and collaboration in the education sector. With a strong commitment to employee growth, we offer extensive professional development opportunities and a supportive remote work culture that values your contributions. Join us in making a meaningful impact on workforce development across the UK while enjoying the flexibility and autonomy that comes with this role.
StudySmarter Expert Advice🤫
We think this is how you could land Apprenticeship Administrator in Birmingham
✨Get Involved in Local Learning Communities
Join local adult education groups or community centres that host classes. It’s a great way to meet people in the same field, plus they often know about apprenticeship opportunities before they're posted online.
✨Leverage Your Network
Reach out to anyone you’ve met during your studies or any courses you’ve taken. Ask them if they know of any apprenticeship roles, especially in local education organisations, as they might just have the inside scoop on openings at places like MetaGedu Apprenticeships.
✨Show Off Your Passion for Lifelong Learning
In interviews and conversations, express your enthusiasm for adult education. Share experiences where you’ve helped others learn or even ongoing projects you're involved in. It’ll set you apart and show you’re committed to the field.
✨Apply Early and Often!
Many apprenticeships have specific application windows, so don’t hesitate to apply as soon as you see a role that interests you—especially at MetaGedu Apprenticeships. Keep checking their website and transfer any tips you gather from networking into your applications!
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in adult continuing education, it's vital to highlight your enthusiasm for teaching adults and facilitating their learning journeys. Use your cover letter to share specific experiences that showcase your motivation to empower others and expand your own skills in this rewarding field.
Highlight Relevant Experience:Even if your experience isn't directly in education, include any relevant roles you've had, like mentoring, tutoring, or leading workshops. Showcase how these experiences shaped your understanding of adult learners and educational methods—this can really set you apart!
Tailor Your CV to the Educational Sector:Make sure your CV reflects your understanding of adult learning principles, and include any certifications or courses you've done in education or training. Using keywords that resonate with adult education can also help your application stand out to MetaGedu Apprenticeships.
Be Ready to Discuss Your Learning Style:Since this apprenticeship is about fostering learning, be prepared to discuss how you learn best and how you can adapt to meet the needs of diverse adult learners. Think about including a short section in your cover letter that showcases your adaptability and commitment to personal growth in educational methods!
How to prepare for a job interview at MetaGedu Apprenticeships
✨Show Your Passion for Education
In adult continuing education, demonstrating a genuine passion for teaching and learning is key. Be ready to share any experiences that showcase your enthusiasm for helping others learn, whether it's tutoring, mentoring, or even sharing your own learning journey.
✨Highlight Your Communication Skills
Effective communication is crucial in adult education. Prepare to discuss how you've adapted your communication style to suit different audiences. Maybe think of a time when you tailored your message for a group of learners with varying levels of experience.
✨Get Familiar with Learning Tools
As this is an apprenticeship, you'll likely be using various educational tools and platforms. Do a bit of homework on popular tools in the field like Learning Management Systems (LMS) or any specific software that MetaGedu Apprenticeships uses, and be prepared for questions about your comfort level with technology.
✨Demonstrate Your Willingness to Learn
As an apprentice, your learning potential is as important as your current skills. Be ready to discuss how you approach learning new concepts and how you’ve adapted in previous roles. Showing that you’re keen to grow in this field can really set you apart!
