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Chief Executive Officer | Apprenticeships | Financial Services | IT and Digital | Edtech | Education and Skills Sector | WM Apprenticeship Ambassador…
Role Purpose
We are seeking a detail-oriented and organised administrator based in central Birmingham to manage and support all functions within the Apprenticeship provision. The ideal candidate will ensure the smooth operation of registration processes, student records, academic schedules, EPAO coordination and compliance with regulatory standards.
The role requires a proactive and highly organised administrator to support the education delivery and learner registration processes within our training and apprenticeship programmes. This role ensures learners are accurately enrolled, tracked, and supported throughout their journey. The ideal candidate will have experience in education
or apprenticeship administration, a strong eye for detail and a commitment to compliance and learner service.
Role and Responsibility
- Coordinate learner onboarding processes, including enrolment, induction scheduling, and document collection.
- Accurately input and maintain learner information in the Management Information System (MIS) and digital portfolios.
- Track learner progress and support timely completion of Individual Learning Plans (ILPs), reviews, and assessments.
- Ensure all learner files are audit-compliant and meet ESFA (Education and Skills Funding Agency) and awarding body requirements.
- Liaise with employers to collect required apprenticeship documentation (e.g., commitment statements, agreements).
- Support tutors, assessors, and delivery staff with administrative tasks, including timetabling and communication with learners.
- Assist with preparation for Ofsted inspections, ESFA audits, and external quality assurance visits.
- Generate reports on learner engagement, attendance, and progress for internal use and funding compliance.
- Handle learner queries related to course information, scheduling, and registration with a strong focus on customer service.
- Coordinate certification claims and ensure timely processing through awarding bodies
Skills and Experience
- GCSEs (or equivalent) including English and Maths at Grade C/4 or above.
- Previous experience in an administrative role within the education, apprenticeship, or training sector.
- Familiarity with apprenticeship standards, funding rules, and ESFA compliance (desirable).
- Proficient in Microsoft Office (Excel, Word, Outlook) and learner management systems.
- Strong organisational skills and the ability to work independently in a fast-paced environment.
- Excellent written and verbal communication skills.
- A keen eye for detail and commitment to accuracy and data integrity.
- Experience with systems such as BUD, PICS, Maytas, or Smart Assessor.
- Knowledge of safeguarding, GDPR, and data protection legislation.
- A learner-centred approach with a passion for supporting personal and professional development.
- Ability to adapt to changes in funding or regulatory frameworks.
Other Information
The Apprenticeship Administrator will also be expected to demonstrate their commitment:
- To MetaGedu’s and the wider organisation’s values and regulations, including the equal opportunities policy.
- To the wider organisations, Economic and Environmental responsibilities, and minimise environmental impact in the performance of the role, and actively contribute to the delivery of the wider organisation’s Environmental Policy.
- It is their health and safety responsibility to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus when on site.
- This is a full time role based in Birmingham ONLY.
Safer Recruitment Statement
MetaGedu Apprenticeships Ltd is committed to safeguarding and promoting the welfare of children and vulnerable adults. All posts are subject to a Disclosure and Barring Service certificate (DBS), Social Media Checks (Education), and any other checks deemed relevant to the role. Our safeguarding policy can be found at https://metagedu.io/wp-content/uploads/2023/08/Safeguarding-Policy.pdf and data protection policy https://metagedu.io/wp-content/uploads/2023/08/Data-Protection-Retention-Policy.pdf
We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of their race, sex, disabilities, and religions/beliefs, sexual orientation or age.
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Apprenticeship Administrator employer: MetaGedu Apprenticeships
Contact Detail:
MetaGedu Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship Administrator
✨Tip Number 1
Get your networking game on! Reach out to people in the education and apprenticeship sectors, especially those connected to MetaGedu. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for that interview like it’s the final exam! Research the company, understand their values, and think about how your skills align with the role of Apprenticeship Administrator. Confidence is key!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you’ve managed records or coordinated processes in the past. It’ll demonstrate you’re the detail-oriented person they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
How to prepare for a job interview at MetaGedu Apprenticeships
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Apprenticeship Administrator role. Familiarise yourself with learner onboarding processes, compliance standards, and the importance of accurate record-keeping. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss your previous experiences where you successfully managed multiple tasks or projects. Bring examples of how you’ve maintained accuracy in data entry or handled administrative duties in a fast-paced environment. This will demonstrate your ability to thrive in the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship programmes, the team you'll be working with, or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Emphasise Your Customer Service Skills
As an Apprenticeship Administrator, you'll be dealing with learners and employers regularly. Highlight your experience in providing excellent customer service and how you handle queries or issues. Share specific examples that showcase your communication skills and your commitment to supporting learners throughout their journey.
