Metaforms seeks a London-based Customer Onboarding Manager to own the earliest phase of the customer journey, from signing through go-live and time-to-value. You’ll run pilots with new accounts, ensure customers are productive on the platform, and help shape UK/Europe customer coverage as the company scales.
You’ll build structured onboarding programs, create training materials, and work closely with Sales, Product, and Engineering to align technical and commercial requirements.
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London Onboarding Manager for AI SaaS Market Research employer: Metaforms
Metaforms is an innovative employer that offers a unique opportunity to be the first team member in the UK, playing a pivotal role in shaping our customer success strategy in London and beyond. With a competitive salary, equity participation, and flexible working arrangements, we foster a collaborative work culture that prioritises employee growth and development. Join us as we redefine market research with our cutting-edge AI platform, where your contributions will have an immediate and measurable impact on our customers' success.
