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For Companies At a Glance
- Tasks: Manage calls, coordinate delivery routes, and ensure smooth operations.
- Company: Dynamic pallet company with a busy and engaging work environment.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Why this job: Be a key player in logistics and enhance your customer service skills.
- Qualifications: Experience in transport planning and strong communication skills required.
- Other info: Join a friendly team and thrive in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Transport Planner who has experience working within a pallet company? We're looking for someone who enjoys a busy working environment and can communicate clearly and confidently. A friendly, professional phone manner is essential, along with strong customer service skills and solid experience using Microsoft Office programs.
You will play a key part in the day-to-day running of our operations, including:
- Managing a high volume of incoming and outgoing calls and acting as a key point of contact for customers, drivers, and depot teams
- Responding to enquiries and resolving issues promptly through both telephone and email communication
- Recording job information accurately within our custom in-house systems
- Following all company procedures as well as legal and regulatory guidelines to support smooth, compliant operations
- Planning and coordinating delivery and collection routes and schedules
- Completing end-of-day responsibilities such as driver debriefs, handing over shifts, and updating night staff
For more information please apply or call.
Transport Planner employer: Metafora Transport Limited
Contact Detail:
Metafora Transport Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since a friendly and professional phone manner is key, try role-playing with a friend or family member. This will help you feel more confident when handling those busy calls.
✨Tip Number 3
Show off your Microsoft Office skills! Brush up on Excel and other relevant programs, as you'll likely need them for planning and coordinating routes. Maybe even prepare a quick example of how you've used these tools in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team!
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport planning, especially if you've worked in a pallet company. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills: Since clear and confident communication is key for this role, include examples in your application that demonstrate your phone manner and customer service skills. We love seeing how you handle enquiries and resolve issues!
Be Detail-Oriented: Accuracy is crucial in our operations, so make sure your application reflects your attention to detail. Whether it’s recording job information or following procedures, we want to know you can keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Metafora Transport Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of transport planning and the pallet industry. Familiarise yourself with common challenges and solutions in this field, as well as any relevant regulations. This will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Communication Skills
Since clear communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your friendly and professional phone manner.
✨Get Comfortable with Microsoft Office
As strong experience with Microsoft Office is essential, make sure you're familiar with the programs you'll be using daily. Brush up on Excel for data management and Word for documentation. If you can, try to showcase any specific projects where you've used these tools effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would manage a high volume of calls or coordinate delivery schedules under pressure. Practising these scenarios will help you respond quickly and effectively, showing that you can thrive in a busy environment.
