At a Glance
- Tasks: Lead patient intake, registration, referrals, and scheduling for a seamless experience.
- Company: Join a forward-thinking healthcare provider focused on patient satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on empathy and professionalism.
- Why this job: Make a real difference in patients' lives by ensuring a five-star experience.
- Qualifications: Experience in patient relations and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Metabolic is seeking a Patient Relations Executive / Patient Affairs Specialist to lead patient intake, registration, referrals, and scheduling. You will work closely with clinical and operations teams to ensure smooth patient flow and a five-star experience from arrival to discharge.
You will manage administrative processes, maintain accurate records in the EMR system, support billing inquiries, and uphold UK GDPR compliance while delivering empathetic and professional service to patients.
Patient Experience & Relations Lead employer: Metabolic
Metabolic is an exceptional employer that prioritises patient care and employee well-being at our Knightsbridge clinic. We foster a supportive work culture that values empathy and communication, offering ample opportunities for professional growth and development in the healthcare sector. Join us to be part of a dedicated team that makes a meaningful impact on patient experiences while enjoying a collaborative and rewarding work environment.
