Five-Star Patient Experience Lead

Five-Star Patient Experience Lead

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Metabolic

At a Glance

  • Tasks: Deliver a five-star patient experience from first contact to discharge while supporting clinical teams.
  • Company: Metabolic, a leading healthcare provider in Knightsbridge.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to exceptional patient care.
  • Why this job: Make a real difference in patients' lives with your empathy and professionalism.
  • Qualifications: Strong communication skills and experience in patient relations or healthcare.

The predicted salary is between 30000 - 40000 £ per year.

Metabolic in Knightsbridge seeks a Patient Relations Executive / Patient Affairs Specialist to deliver a five‑star patient experience from first contact through discharge, while supporting clinical teams. You will manage patient intake, registrations, referrals, scheduling, billing support, and maintain accurate records in EMR/CRM systems, liaising with families and corporate clients with empathy and professionalism.

Five-Star Patient Experience Lead employer: Metabolic

Metabolic is an exceptional employer that prioritises patient care and employee well-being at our Knightsbridge clinic. We foster a supportive work culture that values empathy and communication, offering ample opportunities for professional growth and development in the healthcare sector. Join us to be part of a dedicated team that makes a meaningful impact on patient experiences while enjoying a collaborative and rewarding work environment.

Metabolic

Contact Details:

Metabolic Recruitment Team

We think you need these skills to ace Five-Star Patient Experience Lead

Patient Relations
Empathy
Professionalism
Patient Intake Management
Registration Processes
Referral Coordination
Scheduling