Program Manager in London

This role seeks a highly organized, strategic, and communicative individual to drive business success through compelling narratives, operational excellence, and impactful program management. The ideal candidate will possess a unique blend of creative writing, strategic planning, and cross-functional leadership skills to support executive leadership, orchestrate business rhythms, and develop scalable programs that align with company mission and drive revenue growth.

Required Skills:

• Business Operations: Orchestrate business rhythm by partnering with Business Leads, Admins, Internal and External Communications, and Sales Operations to manage the company calendar. Work across teams to prepare briefings and coordinate research for meetings with partners and key leaders (e.g. identify goals and talking points, provide background on attendees, etc.) and coordinate follow-up. Leverage cross-functional relationships to drive company-wide touch-points and leadership processes, including internal communications (i.e. Q&A's, All-Hands, posts and emails). Manage preparation timelines for global travel commitments and coordinate all aspects of leadership engagement with internal and external partners (client visits, industry events, press, speaking engagements). Proactively identify opportunities to integrate AI tools and automation into executive operations, content development, and cross-functional coordination.
• Business Planning & Program Management: Develop and own the strategic planning cadence — translating VP-level priorities into actionable quarterly roadmaps, OKRs, and cross-functional workstreams. Drive business rhythm planning across the region — including QBRs, planning offsites, and leadership forums — ensuring alignment between strategy and execution. Synthesize complex, ambiguous business problems into structured frameworks and actionable recommendations for senior leadership.
• Speechwriting & Communications: Craft internal and external narratives for executive leadership that align with company mission and organizational vision. Develop and manage content development and storylines that inspire and excite both internal and external audiences. Create and edit messaging and materials on various topics, including strategy, priorities, announcements, events, and external leadership engagement. Build partnerships with key internal communications stakeholders, including Global Business Marketing, Public Relations, and Internal Communications. Manage and direct external agency partners to build and maintain a compelling executive social media presence across LinkedIn and Instagram — developing content calendars, approval workflows, and performance tracking that amplifies VP thought leadership and Meta's cross-regional narrative.

Minimum Qualifications:

• Bachelor's degree in business, economics, marketing, communications, or analytical field.
• 6+ years of experience in a combination of: management consulting, strategy, chief of staff, business operations, or program management — ideally in a high-growth technology or media environment.
• 3+ years of experience in executive communications, speechwriting, or narrative development for senior business leaders.
• Proven track record of structuring ambiguous, complex problems into clear frameworks, recommendations, and action plans.
• Exceptional written and verbal communication — ability to distill complex business narratives for C-suite and VP audiences.
• Experience managing cross-functional programs across multiple geographies and time zones with competing priorities.
• Strong executive presence and stakeholder management skills — comfortable operating autonomously in senior forums.
• Proficiency with productivity and collaboration tools (Google Workspace, presentation tools, data analysis platforms).
• Track record of independently identifying opportunities, taking initiative to drive projects forward, and delivering high-quality work with attention to detail.
• AI-native mindset with a track record of leveraging emerging technology to increase speed, quality, and scalability of work output.

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements).
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews).
• Familiarity with digital advertising, sales and monetization ecosystems, or media/tech industry dynamics.
• Experience with executive social media strategy and thought leadership programs.
• MBA, or advanced degree in strategy, communications, or related field.
• Multilingual capabilities or deep cross-cultural experience within EMEA markets, as the role supports cross-regional stakeholder engagement across EMEA.
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.
• Experience managing external agencies or vendors (PR, social media, creative) on behalf of senior executives.
• Background supporting C-suite or VP-level executives in a chief-of-staff, business operations, or strategic advisory capacity.
• Experience in a top-tier management consulting firm or corporate strategy function.
• Proficiency with data tools (SQL, dashboards) to drive insights and reporting.

Industry: Internet