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- Tasks: Lead teams to develop innovative AI-driven customer support solutions.
- Company: Leading technology company based in Greater London.
- Benefits: Competitive salary and robust benefits package.
- Why this job: Drive impactful AI projects and enhance customer experiences.
- Qualifications: 12+ years in software, with 7+ in management and strong collaboration skills.
- Other info: Opportunity to shape the future of customer support with cutting-edge technology.
The predicted salary is between 54000 - 84000 £ per year.
A leading technology company in Greater London is seeking a Group Manager for Technical Program Management. The role involves leading teams to drive complex AI-driven customer support solutions.
Candidates should have over 12 years of experience in the software industry, with at least 7 in management. The position emphasizes stakeholder collaboration and enhancing operational efficiency.
This role offers a competitive salary along with robust benefits.
Group TPM Leader - AI Solutions & Customer Support employer: Meta
Contact Detail:
Meta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group TPM Leader - AI Solutions & Customer Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in AI or customer support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to interview, share specific examples of how you've led teams to success in previous roles. We want to see how you can drive complex projects forward.
✨Tip Number 3
Prepare for stakeholder discussions! Brush up on your communication skills and be ready to discuss how you’ve collaborated with various teams to enhance operational efficiency. This is key for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Group TPM Leader - AI Solutions & Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical program management and AI solutions. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Group TPM Leader role. Share specific examples of how you've led teams and improved operational efficiency in past positions.
Showcase Stakeholder Collaboration: Since this role emphasises collaboration, make sure to mention any experiences where you successfully worked with stakeholders. We love to see how you’ve navigated complex projects and built strong relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Meta
✨Know Your AI Inside Out
Make sure you brush up on the latest trends and technologies in AI, especially those related to customer support. Be ready to discuss how you've implemented AI solutions in past roles and how they improved operational efficiency.
✨Showcase Your Leadership Skills
With over 12 years in the software industry and at least 7 in management, it's crucial to highlight your leadership style. Prepare examples of how you've successfully led teams through complex projects and fostered collaboration among stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of specific challenges you've faced in previous roles and how you navigated them, particularly in managing technical programmes and enhancing team performance.
✨Engage with Your Interviewers
Don't just answer questions; engage in a dialogue. Ask insightful questions about the company's AI initiatives and how they envision the role contributing to their goals. This shows your genuine interest and helps you gauge if the company is the right fit for you.
