Production Engineering Manager in City of Westminster

Meta is seeking a Production Engineering Manager to lead a team responsible for the reliability, scalability, and operational excellence of Meta's production infrastructure and services. In this role, you will manage a team of production engineers who own the full lifecycle of systems — from capacity planning and performance optimization to incident response and automation. You will drive technical strategy, champion AI-augmented workflows, and partner closely with software engineering, infrastructure, and product teams to ensure Meta's services operate at global scale with high availability and efficiency.

Production Engineering Manager Responsibilities:

• Manage a team of production engineers delivering on reliability, scalability, and operational efficiency across multiple interdependent production systems.
• Drive roadmap creation for infrastructure reliability initiatives, capacity planning, and automation efforts, increasing team scope as AI-driven productivity improves throughput.
• Lead adoption of AI-augmented engineering workflows across the team, sharing learnings and best practices with the broader production engineering organization.
• Contribute hands-on to technical work including code, system design reviews, and incident response, using AI tooling to expand personal and team reach across disciplines.
• Partner cross-functionally with software engineering, data science, and product teams to unblock dependencies and ensure smooth execution of infrastructure and reliability projects.
• Proactively identify and resolve sources of operational toil — including on-call load, alerting gaps, and technical debt — and implement automation to increase team efficiency and scope.
• Set clear goals and expectations for individual team members, provide timely and actionable feedback, and actively develop engineers' skills including proficiency with AI-augmented workflows.
• Establish and monitor service-level objectives, reliability metrics, and engineering efficiency indicators to maintain high engineering craft and product quality.
• Communicate production system health, incident learnings, and infrastructure strategy effectively to engineering leadership and cross-functional stakeholders.
• Recruit, onboard, and retain production engineering talent, ensuring the team structure minimizes single points of failure and supports sustainable growth.

Minimum Qualifications:

• 4+ years of experience in production engineering, site reliability engineering, or systems software engineering.
• 2+ years of experience managing production engineering or infrastructure engineering teams.
• Experience driving reliability and scalability improvements for large-scale distributed systems, including incident management, capacity planning, and performance optimization.
• Experience coding and debugging in at least one systems or scripting language (such as Python, C++, Go, or Bash) and contributing technically alongside a team.
• Experience setting team goals, managing execution against roadmaps, and communicating infrastructure strategy to technical and non-technical stakeholders.

Preferred Qualifications:

• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.
• Track record of cross-functional collaboration with software engineering and data science teams to co-own reliability outcomes for consumer-facing or infrastructure services.
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements).
• Experience leading adoption of AI-assisted tooling or automation frameworks within an engineering team to expand operational scope and reduce toil.
• Experience managing on-call rotations, defining service-level objectives, and implementing observability and alerting improvements at scale.
• Familiarity with container orchestration, service mesh architectures, or large-scale deployment pipelines in a production environment.
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews).

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.