At a Glance
- Tasks: Respond to IT tickets, set up PCs, and assist with data migrations.
- Company: Join Meta Eagle, a dynamic IT Managed Service Provider in Birmingham's Jewellery Quarter.
- Benefits: Gain hands-on experience, competitive pay, and potential for full-time employment.
- Other info: Enjoy a vibrant work culture with opportunities for growth and further training.
- Why this job: Accelerate your career while working closely with the co-founder in a supportive environment.
- Qualifications: 4 GCSEs at grade A-C, including English and Maths; passion for technology is key.
The predicted salary is between 19350 - 23650 £ per year.
Meta Eagle is a fast-growing Managed IT Services Provider based in the heart of Birmingham's Jewellery Quarter.
We bring more than just technology to the table, offering a suite of IT services, products, consultancy and monitoring capabilities, all wrapped into one simple monthly model that makes sense for the businesses we serve.
Founded by Lee Robinson, who brings 25 years of hands‑on technical experience across corporate environments, SMEs and military service with the Royal Corps of Signals, Meta Eagle was built on a simple idea: IT should be clear, reliable, and make sense to the people using it.
No jargon, no faff.
Just IT that works.
We work with SMEs, schools, large corporates, and other IT providers through our white‑label partner programme.
This is not a stuffy corporate IT department.
It's a lean, motivated, highly capable team genuinely shaking up the industry, and we're looking for someone ready to grow with us.
02 / THE OPPORTUNITY
An ICT Level 3 apprenticeship that genuinely propels your career.
An exciting opportunity has arisen for a motivated and driven individual to join a new and growing IT Managed Service Provider in Birmingham's Jewellery Quarter.
You'll join a company with a strong work and social culture, working directly alongside the co‑founder.
That gives you a rare insight into not just the relevant technology but also the day‑to‑day operations of an IT business.
For the right candidate this could hugely accelerate your career.
Rare opportunity to see both the technical and commercial side of an IT company, working shoulder to shoulder with the co‑founder.
03 / DAY TO DAY
What you'll actually be doing.
- Responding to IT-related tickets
- Keeping documentation up to date
- Helping to spearhead a migration of client data into a new system
- Setting up new PCs and laptops
- Setting up new users on internal systems
- Networking PCs to printers, scanners and other hardware
- Troubleshooting and technical fault diagnostics through remote access and on‑site support
- Assisting with on‑site projects and migrations
- Remote support to assist customers with IT‑related issues and queries
- Administrative tasks such as daily server, monitoring and backup checks
- 04 / WHAT YOU'LL BRING
The skills and qualities we’re looking for.
You don't need to know everything on day one.
The apprenticeship is there to teach you.
But you'll get the most out of it if you already have a real interest in technology and the basics below.
- Understanding of Office 365 and how to install associated applications
- Some exposure to Windows Server and Active Directory
- Networking fundamentals and what they do: LAN, WAN, WLAN, VPN
- Understanding of DNS
- Understanding of computer components and their functions
- A solid grasp of troubleshooting and fault diagnosis stages
- Punctual and reliable
- Good communicator, written and verbal
- Comfortable with creative thinking and problem solving
- A genuine team player who enjoys working with others
- Eager to learn, with a strong work ethic
- 05 / ENTRY REQUIREMENTS
What you need to apply.
A minimum of 4 GCSEs at grade A-C (or 4-9), including English and Maths, or equivalent.
06 / TRAINING & PROGRESSION
Where this can take you.
You’ll work towards the ICT Level 3 Apprenticeship Standard on the Support Technician pathway, over roughly 18 months plus the End Point Assessment.
- A potential full‑time position once the apprenticeship has concluded
- Pay review on completion of the apprenticeship and good performance
- The chance to be promoted to a more senior role with additional responsibilities, if your work ethic warrants it
- Progression onto higher apprenticeships and further training
- We actively encourage building a career through industry‑recognised qualifications
- 07 / THE DETAILS
The practical bits.
Hours
37.5 hours per week, Monday to Friday, 9:00 to 17:30 with a one‑hour lunch.
Location
Office and site based, 50-54 St Paul's Square, Birmingham, B3 1QS.
Duration
To be confirmed, in line with national apprenticeship rates.
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Technical Apprentice (ICT Level 3) in Birmingham employer: Meta Eagle Limited
Meta Eagle is an exceptional employer located in Birmingham's vibrant Jewellery Quarter, offering a unique opportunity for growth and development as a Technical Apprentice. With a strong emphasis on a supportive work culture and direct mentorship from the co-founder, employees can expect to gain invaluable insights into both technical and commercial aspects of the IT industry. The company prioritises career progression, providing pathways to full-time positions and further training, making it an ideal place for those eager to build a meaningful career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Apprentice (ICT Level 3) in Birmingham
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Meta Eagle Limited.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Meta Eagle Limited is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Meta Eagle Limited, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Meta Eagle Limited directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace Technical Apprentice (ICT Level 3) in Birmingham
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Meta Eagle Limited want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Meta Eagle Limited, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Meta Eagle Limited
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
