Job Title: Planning Scheduling Manager (Plumbing varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke we are a Business of circa 100 Engineers and 30 Office staff. Trading as Dyno-Rod Plumbing, we are part of the Dyno-Rod franchise network. What we Offer our Team - Basic Salary - Pension (Royal London) - 20 days holiday plus bank holidays - Group Life Assurance (post 6 month qualifying period) - Group Medical Cash Plan (post 6 month qualifying period) - Access to certain benefits and discounts with British Gas - Annual discretionary bonus scheme - Overtime options available We are keen advocates of continuous improvement and continuous training. We will always look to help our colleagues develop, whether that be through online or in person training courses or qualification, including external. Role Purpose The Dispatch Manager leads the scheduling and logistics team, leveraging Dynamics 365 (D365) Field Service to ensure plumbing bookings are planned efficiently and attended within agreed Key Performance Indicators (KPIs). This role acts as the critical link between customers, office staff, and field engineers to maximize daily productivity and ensure seamless out-of-hours coverage. Key Responsibilities Booking Planning
Planning Scheduling Manager in Surrey employer: Met Serve Ltd
Met Serve Ltd is an exceptional employer, offering a supportive work culture that prioritises continuous improvement and employee development. With competitive salaries, comprehensive benefits including a pension plan, medical cash plan, and opportunities for training and advancement, employees are empowered to thrive in their roles. Located in the vibrant areas of Reigate and Basingstoke, our team enjoys a collaborative environment where every member plays a crucial role in delivering high-quality plumbing services across South London and beyond.
