Customer Contact Advisor – Water Metering Support Job Type: Full-time, Temporary Ongoing Pay Rate: £12.71 per hour Start Date: Immediate / Available to start next week About the Role We are seeking enthusiastic and organised individuals to join our Metering team on a temporary ongoing basis, supporting the delivery of a large-scale water meter installation programme. The successful candidate will be responsible for contacting targeted properties to arrange appointments for our plumbing teams to visit and install new water meters. With approximately 1,800 properties ready to be scheduled, this role is key to helping us build appointment schedules quickly and efficiently. Key Responsibilities Make outbound calls to customers at selected properties to arrange water meter installation appointments. Explain the purpose of the visit and answer basic customer queries in a professional and helpful manner. Book appointments accurately into scheduling systems, ensuring customer availability and details are correctly recorded. Manage customer interactions positively, providing excellent service throughout the process. Maintain accurate records of calls, appointments, and customer outcomes. Work closely with the Metering and field teams to support delivery targets and appointment schedules. About You We are looking for someone who: Has confident telephone communication skills and enjoys speaking with customers. Is organised, reliable, and comfortable managing a high volume of outbound calls. Has strong attention to detail when recording information and arranging appointments. Can work independently while contributing positively to a team environment. Has previous experience in customer service, call handling, scheduling, or administration (desirable but not essential). What We Offer Temporary ongoing full-time position. Competitive pay rate of £12.71 per hour. Immediate start available, with candidates able to join as soon as next week. Opportunity to support an important water infrastructure programme. Training and support provided. If you are confident speaking with customers, enjoy helping people, and have strong organisational skills, we would like to hear from you
Customer Service Advisor in Walsall employer: MET Recruitment UK LTD
Join a well-established manufacturing business in Telford as a Manufacturing Operative, where you will benefit from a supportive work culture that prioritises employee growth and stability. With full training provided and opportunities for overtime, this role offers a pathway to permanent employment in a dynamic environment that values quality and teamwork. Experience a rewarding career with a company committed to maintaining high standards and fostering a positive atmosphere for all employees.
