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- Tasks: Support sales and administration, ensuring smooth operations and excellent customer communication.
- Company: Join a busy and growing team in a dynamic environment.
- Benefits: Competitive salary, potential for permanent position, and a supportive workplace.
- Why this job: Perfect for those who thrive in fast-paced settings and love delivering top-notch customer service.
- Qualifications: Experience in administration and customer service, with strong communication skills.
- Other info: Great opportunity for long-term growth and variety in daily tasks.
The predicted salary is between 26000 - 28000 £ per year.
Salary: £26,000 - £28,000
Location: Oldbury
Hours: 9:00am - 5:00pm, Monday to Friday
Contract: Temporary ongoing (possibility to go permanent)
Our client is seeking an experienced and proactive Sales Administrator / Customer Service Adviser to join their busy and growing team on a temporary to permanent basis. This is an excellent opportunity for a motivated individual who thrives in a fast‑paced environment and takes pride in delivering high‑quality customer service. The successful candidate will play a key role in supporting the sales and administration functions, ensuring smooth day‑to‑day operations and excellent communication with customers.
Role Requirements- Previous experience in a busy, fast‑paced environment
- Strong background in administration and customer service
- Ability to remain calm and professional under pressure
- Excellent verbal and written communication skills
- Confident telephone manner with the ability to build rapport effectively
- High level of attention to detail and accuracy
- Proficient computer skills, including Microsoft Word, Excel, and Outlook
- Respond to inbound customer enquiries via phone and email promptly and professionally
- Make outbound calls to existing and potential customers to maintain and develop relationships
- Process and manage customer orders accurately and efficiently
- Raise and issue invoices using Xero software
- Provide proactive customer support to ensure expectations are consistently met
- Deliver an exceptional customer journey through a professional and positive approach
- Maintain strong relationships with customers and internal departments
- Coordinate and manage the dispatch of customer orders
This is a fantastic opportunity for someone looking for a long‑term position within a supportive and dynamic environment, offering stability, growth potential, and variety in their daily work.
What happens after you apply for this role? Applications will be reviewed within 3 working days. However, as we are receiving high volumes of applications, if you have not been contacted within 5 days of sending your CV, unfortunately your application has been unsuccessful on this occasion. If successful, you will be contacted by a Consultant to discuss your application and CV further. There will also be an opportunity for you to ask any questions you may have about the role.
Sales Administrator in Oldbury employer: MET Recruitment UK Ltd
Contact Detail:
MET Recruitment UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Oldbury
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people, and we’re always on the lookout for motivated individuals like you.
We think you need these skills to ace Sales Administrator in Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer service. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm and a personal touch, so let your personality come through.
Show Off Your Skills: Be sure to mention your proficiency with Microsoft Word, Excel, and Outlook. If you’ve used Xero software before, definitely include that too! We’re looking for attention to detail and accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at MET Recruitment UK Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to meet customer needs, as this will demonstrate your proactive approach.
✨Practice Makes Perfect
Rehearse common interview questions related to administration and customer service. Consider questions like 'How do you handle difficult customers?' or 'Can you describe a time when you had to manage multiple tasks under pressure?' Practising your responses will help you articulate your thoughts clearly during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.
