At a Glance
- Tasks: Support customers on Amazon, eBay, and B&Q Marketplace while enhancing your e-commerce skills.
- Company: Join a growing online retailer with a focus on customer experience.
- Benefits: Gain valuable marketplace expertise and develop your career in e-commerce.
- Other info: Flexible application process; no need for an updated CV to chat!
- Why this job: Be part of a dynamic team that values customer service and innovation.
- Qualifications: Customer service experience in e-commerce or retail is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Looking to build a career in ecommerce and online marketplaces? Join a growing online retailer where you'll play a key role in supporting customers across Amazon, eBay and B&Q Marketplace, helping to deliver excellent customer experiences while developing valuable marketplace expertise.
About You
- Customer service experience within ecommerce, retail or online sales
- Confident communicating by phone, email and online messaging
- Organised, detail-focused and able to multitask effectively
- Experience with Amazon, eBay or marketplace platforms is advantageous
What You'll Be Doing
- Managing customer enquiries across multiple marketplace channels
- Resolving delivery issues, returns, refunds and customer claims
- Handling customer calls and supporting order completion
- Maintaining account health through excellent customer service
Where You'll Be Based
Your office will be commutable from Wakefield, Leeds, Huddersfield and surrounding areas.
For an informal chat, please get in touch with Alex Hampson. Don’t worry if your CV isn’t up to date. We’d rather have the chance to discuss and can run through the application process after.
Your application and interest in this vacancy will be treated with the strictest confidence at all times. Please feel free to request a copy of our privacy policy at any time. Your details may be kept on record so we can contact you about this or other relevant opportunities in future. Your details will not be passed to third parties without your consent. You can request for them to be removed from our database at any point.
E-commerce Content Administrator- Permanent (Permanent) in Wakefield employer: MET Marketing Recruitment
Join a dynamic and supportive team at a leading online retailer, where your role as an E-commerce Content Administrator will not only enhance customer experiences across major platforms like Amazon and eBay but also provide you with invaluable skills in the fast-paced world of e-commerce. With a focus on employee growth, we offer a collaborative work culture that encourages innovation and development, all within a convenient location easily accessible from Wakefield, Leeds, and Huddersfield.
