Due to continued growth we are now looking for the best experienced engineers in the Midlands to support our commercial and education customer base. You will be responsible for carrying out all your duties in accordance with industry standards and delivering on our core values to ensure we maintain our great customer relationships and our solid local reputation. The successful applicant will join our fantastic service team and will undertake the routine and corrective maintenance of Intruder Alarms, CCTV, Access Control and Fire Alarm systems, whilst also being part of the emergency call out rota. This is a great opportunity to join a small, personal, flexible, loyal and growing company where you will be appreciated and rewarded accordingly. To maintain a great relationship with our existing commercial/education customer base when visiting to rectify faults, carry out routine maintenance and extra works.
Responsibilities
- Routine maintenance visits and servicing of predominantly intruder alarms and CCTV systems for commercial/public sector customers.
- Occasionally servicing fire alarms, aspiration, emergency lights and access control systems (15% of workload but growing).
- Corrective maintenance and fault finding for intruder alarm and CCTV systems, also for access control, fire alarms and aspiration systems.
- Small works installing extra equipment onto existing systems and upgrading existing panels and recorders.
- Participate in the emergency call‑out rota and work largely independently while liaising with other engineers, Technical Support Manager and Service Manager.
- Maintain all duties in accordance with industry standards and deliver on our core values of Reputation, Excellence, Integrity, Service, Teamwork and Trust.
Qualifications
- Minimum 5 years’ experience (preferably more) working within the security systems industry to industry standards.
- BS7858 security screening, enhanced DBS check and a full UK driver’s licence with a maximum of 3 points.
- Polite, courteous, with excellent written and verbal communication skills.
- Ability to exercise judgment and make sound decisions.
- Ideally live within 25 miles of CV11 6GX.
- Strong experience with intruder alarm equipment such as Gardtec, Honeywell Galaxy, Risco LightSYS, Risco & Visonic wireless systems, Dualcom signalling.
- Experience with Concept Pro & Hikvision CCTV equipment (both analogue and IP).
- Additional experience in Access Control/Door Entry, Fire Alarms, Aspiration & Emergency Lighting.
- Main strength and experience on intruder alarms and CCTV.
- Experience with access control, gate & barriers, fire alarms would be beneficial.
Benefits
- £32 k‑38 k depending on experience and knowledge plus a standby package (£1,500 per year – 1 week in 6/day rotation over 2 weeks during the Christmas period).
- Local work with minimum travel and no stay‑away commitments.
- Christmas bonus and summer end‑of‑year bonus.
- Customer referral scheme and generous employee discounts.
- 31 days’ paid holiday including bank holidays, 3 days over the Christmas period and 1 extra day of paid leave available to volunteer.
- Social events and team‑building days.
- Ongoing regular training and investment in your development (£2 k per year).
- Electric car salary sacrifice scheme & cycle scheme salary sacrifice.
- Primary health plan including Westfield rewards (£1 k per year).
- Company pension scheme.
- Full uniform, company van, PDA/tablet, laptop and specialist testing equipment.
- Initial industry‑standard fire training (£1 k) and relevant manufacturer training.
- Death in service insurance scheme.
- 24/7 GP, Get Fit programme, mental health, financial and legal support.
- Progression opportunities as we continue to grow.
Working Hours & Travel
Hours of work: 8:30 – 17:00 (Mon‑Fri). Over 95 % of your work will be within 30 miles of our offices, so excessive travel will be minimal and you will never have to stay away.
