At a Glance
- Tasks: Maintain and service fire alarm, CCTV, and security systems for commercial clients.
- Company: A growing, flexible company with a strong local reputation.
- Benefits: Competitive salary, bonuses, generous holiday, and ongoing training.
- Other info: Minimal travel, excellent career progression, and a focus on employee well-being.
- Why this job: Join a supportive team and make a real difference in safety and security.
- Qualifications: 5+ years in security systems, strong communication skills, and a full UK driving licence.
The predicted salary is between 32000 - 38000 £ per year.
Due to continued growth we are now looking for the best experienced engineers in the midlands to support our commercial and education customer base. You will be responsible for carrying out all your duties in accordance with industry standards and delivering on our core values to ensure we maintain our great customer relationships and our solid local reputation. The successful applicant will join our fantastic service team and will undertake the routine and corrective maintenance of Intruder Alarms, CCTV, Access Control and Fire Alarm systems, whilst also being part of the emergency call out rota.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
The Role:
To maintain a great relationship with our existing commercial/education customer base when visiting to rectify faults, carry out routine maintenance and extra works.
Responsibilities:
- Working to deliver on our core values - Reputation, Excellence, Integrity, Service, Teamwork and Trust
- Routine maintenance visits and servicing of predominantly intruder alarms and CCTV systems for mostly commercial/public sector customers
- Occasionally servicing fire alarms, aspiration, emergency lights and access control systems (15% of workload but growing)
- Corrective maintenance and fault finding for predominately intruder alarm and CCTV systems but also on access control, fire alarms and aspiration systems
- Small works installing extra equipment onto existing systems plus upgrading existing panels and recorders
- Mostly working alone as part of a larger service team liaising with other engineers, the Technical Support Manager and the Service Manager
Essential experience, qualifications & skills:
- A minimum of 5 years time served experience but preferably more, working to industry standards within the security systems industry
- Main strength and experience on intruder alarms and CCTV
- Experience with access control, gate & barriers, fire alarms would be beneficial so we can build on this
- You will be able to complete BS7858 security screening, with an enhanced DBS check and have a full UK drivers licence (with a maximum of 3 points)
- You need to be polite and courteous and have great communication skills - both written and verbal
- You need to be able to use your judgement and make decisions
- You ideally live within 25 miles of CV11 6GX
- Experience with the following intruder equipment: Gardtec, Honeywell Galaxy, Risco LightSYS, Risco & Visonic wireless systems. Dualcom signalling
- Experience with Concept Pro & Hikvision CCTV equipment (both analogue and IP)
- Additional experience in Access Control/Door Entry/Fire Alarms/Aspiration & Emergency Lighting
Salary & Benefits include:
- £32-38k depending on experience and knowledge plus standby package (worth £1500 per year – 1 week in 6/daily rotation over 2 week xmas period) plus our benefits package (worth £5k-£10k) consisting of:
- Local work with minimum travel and no ‘staying away’
- Christmas bonus and summer end of year bonus
- Customer referral scheme & generous employee discounts
- 31 days of paid holiday including usual bank holidays, 3 days over the Christmas period and 1 extra day of paid leave available to volunteer
- Social events and team-building days
- Ongoing regular training and investment in your development (£2k p/a)
- Electric car salary sacrifice scheme & Cyclescheme salary sacrifice scheme
- Primary health plan including Westfield rewards (£1k p/a)
- Company pension scheme
- Full uniform
- Company van
- PDA/tablet, laptop and specialist testing equipment
- The tools and drills to enable you to carry out the best possible work for our customers
- Initial industry standards fire training (£1k) and relevant manufacturer training
- Death in service insurance scheme
- 24/7 GP, Get fit programme. Mental health, financial and legal support.
- Progression opportunities as we continue to grow
- Hours of work 8:30-17:00 (Mon-Fri)
- Over 95% of your work will be within 30 miles of our offices so excessive travel will be minimal and you will never have to ‘stay away’.
This is a great opportunity to join a small, personal, flexible, loyal and growing company where you will be supported, appreciated and rewarded accordingly.
Fire Alarm / Suppression Services Engineer employer: MES Systems Ltd - Fire & Security Solutions
Join a small, personal, and flexible company that values loyalty and growth, where your contributions as a Fire Alarm / Suppression Services Engineer will be genuinely appreciated. With a strong focus on employee development, you will benefit from ongoing training, generous holiday allowances, and a supportive work culture that prioritises teamwork and integrity. Enjoy local work with minimal travel, competitive salary packages, and unique perks like a Christmas bonus and health plans, making this an excellent opportunity for meaningful and rewarding employment.
Contact Details:
MES Systems Ltd - Fire & Security Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire Alarm / Suppression Services Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Fire Alarm/Suppression Services Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, bring along examples of your work. This could be photos of installations or maintenance tasks you've completed. It’s a great way to demonstrate your expertise in intruder alarms and CCTV systems.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of industry standards and the specific systems mentioned in the job description. Be ready to discuss how you’ve maintained customer relationships and delivered excellent service in your previous roles. We want to see that you embody our core values!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic service team. Let’s make this happen together!
We think you need these skills to ace Fire Alarm / Suppression Services Engineer
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in the security systems industry, especially with intruder alarms and CCTV. We want to see how your skills align with our needs, so don’t hold back!
Tailor Your Application:Take a moment to tailor your application to our company values: Reputation, Excellence, Integrity, Service, Teamwork, and Trust. We love seeing candidates who resonate with our core principles.
Be Clear and Concise:When writing your application, keep it clear and concise. Use straightforward language and make sure your communication skills shine through, as we value great written communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at MES Systems Ltd - Fire & Security Solutions
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around intruder alarms, CCTV, and fire alarm systems. Familiarise yourself with the specific brands mentioned in the job description, like Gardtec and Hikvision, so you can confidently discuss your experience and how it aligns with their needs.
✨Showcase Your Soft Skills
Since communication is key in this role, be prepared to demonstrate your polite and courteous nature. Think of examples where you've successfully built relationships with customers or worked effectively within a team, as these will highlight your alignment with their core values.
✨Prepare for Scenario Questions
Expect questions that assess your judgement and decision-making skills. Prepare scenarios where you had to troubleshoot a fault or handle an emergency call-out. This will show them you can think on your feet and maintain service excellence under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or their approach to customer service. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
