Sales Manager New and Used Vehicle Sales

We have an exciting opportunity for an ambitious and highly motivated Sales Manager to lead our sales department at our New and Used Cars site in Conlig. This is a fantastic opportunity to work with established car brands and be part of an incredible journey. Mervyn Stewart is a family-run business that has been looking after the motoring needs of the local community for 60 years.

With a responsibility for new and used cars, the successful candidate will help us achieve our commitment to delivering exceptional customer care and professional franchise representation. The role requires leadership skills and the ability to implement an agreed business plan. The successful candidate will be enthusiastic, forward-thinking with great attention to detail. It is essential that the individual possesses excellent communication skills, team-building qualities, can demonstrate commercial awareness and possess an infectious determination to succeed.

In every aspect of our retailing, the aim is always to exceed customer expectations and so customer care is of paramount importance. Within this role, you will be helping lead from the front to ensure that our customers receive the best possible sales experience. Communication is key within our dealership, not only to ensure a 5-star customer experience but to build solid working relationships with suppliers, customers, and colleagues.

You must be able to demonstrate a profitable and successful track record delivering outstanding results coupled with delivering exceptional customer service. You will be a driven individual working towards the achievement of KPIs with the ambition and desire to push the department forward. As a proactive member of the Management team, you will be required to run an efficient operation ensuring high levels of customer satisfaction as measured by the Brand.

• Motivating and developing staff to perform to the best of their ability.
• Develop and agree sales plans and budgets for both new cars, used cars, accessories and value-added products.
• Build and maintain the relationship between Sales and After Sales ensuring the customer experience is maximised and that repeat business opportunities are not missed.
• Play a key role in ensuring adherence to Brand Standard Audit requirements.
• Build the team to maximise all income opportunities while delivering an exceptional customer experience.
• Ensure the department complies fully with FCA guidelines and regulations.

A competitive industry salary with OTE £60,000, company car, company pension scheme, manufacturer training and development programme.

Our benefits include:

• 30 days holidays (including stats) increasing with long service.
• Health, Wellbeing and Discount Shopping Membership.
• Employee discounts.
• Long service recognition.
• Staff celebration events.
• Company awards.
• Company culture of recognition and inclusion.

Mervyn Stewart is so much more than a place to earn a pay cheque and we want you to be a part of it. We are always growing on our journey and always striving for the best, both for our customers and our staff. This is your opportunity to develop your career in a progressive company within the motor industry.

Required criteria:

• Excellent communication skills & IT Skills.
• Attention to detail and presentation skills.
• Ability to coach the team to achieve potential as individuals and as a team.
• Ability to deliver an effective and compliant sales process.
• A minimum of 2 years experience managing a franchised car dealership.
• Ability to generate leads and effectively market the product offering.
• Ability to demonstrate Commercial Awareness in the retail motor industry.
• A proven track record delivering exceptional customer service and retention.

Desired criteria:

• Proven track record delivering Finance & Insurance income within the sector.
• Experience managing a used car operation.

• Mentoring & Coaching.
• Regulatory Compliance.
• Sales Performance Management.
• Time Management/Organisational skills.
• Attention to detail.
• Communication.
• Teamwork.
• Building Teams.

Welcome to Mervyn Stewart, one of Northern Ireland's long-established family-run car dealerships. At our award-winning dealerships in Belfast, Conlig and Bangor, we represent Suzuki and MG, giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include Motability, Fleet, Servicing and maintenance.

Our range covers a broad spectrum of cars to suit all needs, petrol, diesel, electric or hybrid, and our highly trained and friendly sales team make purchasing your new vehicle as easy as possible whether that be physically, in one of our showrooms, or online.

At Mervyn Stewart, we are a locally owned family business on the lookout for talented, innovative and ambitious individuals to join our team. Mervyn Stewart jobs offer opportunities across a broad range of disciplines with great career development. We continue to grow as a trusted independently run automotive company in Northern Ireland.

At Mervyn Stewart, we have over 80 talented staff across our various sites; at its heart, Mervyn Stewart is still very much a family company. We are proud that so many of our people stay with us and develop their careers at Mervyn Stewart over the long term. Over 20% of our staff have completed between 10 and 40 years of service with the company.

At Mervyn Stewart, we believe in rewarding hard work with more than just a paycheque! So, in return for the commitment which makes Mervyn Stewart a success, we like to repay the value our colleagues give us by giving back a sense of security and support. The rewards and benefits available at Mervyn Stewart are just one of the ways we can support you in achieving a healthy work/life balance.

• Vacation.
• Paid time off.
• Performance bonuses.
• Retirement plan and/or pension.
• Office perks.
• Employee development programs.
• Employee discounts.