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- Tasks: Lead our sales team and drive exceptional customer experiences in the automotive industry.
- Company: Join Mervyn Stewart, a family-run business with 60 years of community service.
- Benefits: Enjoy a competitive salary, company car, pension scheme, and generous holiday allowance.
- Other info: Great career development opportunities in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team and make a real impact in a growing company.
- Qualifications: Proven sales management experience and excellent communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
We have an exciting opportunity for an ambitious and highly motivated Sales Manager to lead our sales department at our New and Used Cars site in Conlig. This is a fantastic opportunity to work with established car brands and be part of an incredible journey. Mervyn Stewart is a family-run business that has been looking after the motoring needs of the local community for 60 years.
With a responsibility for new and used cars, the successful candidate will help us achieve our commitment to delivering exceptional customer care and professional franchise representation. The role requires leadership skills and the ability to implement an agreed business plan. The successful candidate will be enthusiastic, forward-thinking with great attention to detail. It is essential that the individual possesses excellent communication skills, team-building qualities, can demonstrate commercial awareness and possess an infectious determination to succeed.
In every aspect of our retailing, the aim is always to exceed customer expectations and so customer care is of paramount importance. Within this role, you will be helping lead from the front to ensure that our customers receive the best possible sales experience. Communication is key within our dealership, not only to ensure a 5-star customer experience but to build solid working relationships with suppliers, customers, and colleagues.
About The Role
You must be able to demonstrate a profitable and successful track record delivering outstanding results coupled with delivering exceptional customer service. You will be a driven individual working towards the achievement of KPIs with the ambition and desire to push the department forward. As a proactive member of the Management team, you will be required to run an efficient operation ensuring high levels of customer satisfaction as measured by the Brand.
- Motivating and developing staff to perform to the best of their ability.
- Develop and agree sales plans and budgets for both new cars, used cars, accessories and value-added products.
- Build and maintain the relationship between Sales and After Sales ensuring the customer experience is maximised and that repeat business opportunities are not missed.
- Play a key role in ensuring adherence to Brand Standard Audit requirements.
- Build the team to maximise all income opportunities while delivering an exceptional customer experience.
- Ensure the department complies fully with FCA guidelines and regulations.
The package
A competitive industry salary with OTE £60,000, company car, company pension scheme, manufacturer training and development programme.
Our benefits include:
- 30 days holidays (including stats) increasing with long service.
- Health, Wellbeing and Discount Shopping Membership.
- Employee discounts.
- Long service recognition.
- Staff celebration events.
- Company awards.
- Company culture of recognition and inclusion.
Mervyn Stewart is so much more than a place to earn a pay cheque and we want you to be a part of it. We are always growing on our journey and always striving for the best, both for our customers and our staff. This is your opportunity to develop your career in a progressive company within the motor industry.
What you will need
Required criteria:
- Excellent communication skills & IT Skills.
- Attention to detail and presentation skills.
- Ability to coach the team to achieve potential as individuals and as a team.
- Ability to deliver an effective and compliant sales process.
- A minimum of 2 years experience managing a franchised car dealership.
- Ability to generate leads and effectively market the product offering.
- Ability to demonstrate Commercial Awareness in the retail motor industry.
- A proven track record delivering exceptional customer service and retention.
Desired criteria:
- Proven track record delivering Finance & Insurance income within the sector.
- Experience managing a used car operation.
Skills Needed:
- Mentoring & Coaching.
- Regulatory Compliance.
- Sales Performance Management.
- Time Management/Organisational skills.
- Attention to detail.
- Communication.
- Teamwork.
- Building Teams.
About The Company
Welcome to Mervyn Stewart, one of Northern Ireland's long-established family-run car dealerships. At our award-winning dealerships in Belfast, Conlig and Bangor, we represent Suzuki and MG, providing our customers with a fantastic selection of new and used vehicles alongside a host of other services that include Motability, Fleet, Servicing and maintenance.
Company Culture
At Mervyn Stewart, we are a locally owned family business on the lookout for talented, innovative and ambitious individuals to join our team. Mervyn Stewart jobs offer opportunities across a broad range of disciplines with great career development.
Company Benefits
At Mervyn Stewart, we have over 80 talented staff across our various sites; at its heart, Mervyn Stewart is still very much a family company. We are proud that so many of our people stay with us and develop their careers at Mervyn Stewart over the long term. Over 20% of our staff have completed between 10 and 40 years of service with the company.
At Mervyn Stewart, we believe in rewarding hard work with more than just a pay cheque! So, in return for the commitment which makes Mervyn Stewart a success, we like to repay the value our colleagues give us by giving back a sense of security and support. The rewards and benefits available at Mervyn Stewart are just one of the ways we can support you in achieving a healthy work/life balance.
- Vacation.
- Paid time off.
- Performance bonuses.
- Retirement plan and/or pension.
- Office perks.
- Employee development programs.
- Employee discounts.
Sales Manager New and Used Vehicle Sales in Newtownards employer: Mervyn Stewart
Contact Detail:
Mervyn Stewart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager New and Used Vehicle Sales in Newtownards
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend local events, join online forums, and don’t be shy about reaching out to current employees at Mervyn Stewart. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Mervyn Stewart and its values. Understand their commitment to customer care and think of examples from your past experience that showcase your leadership skills and ability to exceed customer expectations. Show them you’re the perfect fit!
✨Tip Number 3
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play common interview questions with a friend or family member to get comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be an awesome addition to the Mervyn Stewart team.
We think you need these skills to ace Sales Manager New and Used Vehicle Sales in Newtownards
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about leading our sales team and delivering exceptional customer care.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in managing a franchised car dealership. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is effective and easy to read. Remember, attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Mervyn Stewart!
How to prepare for a job interview at Mervyn Stewart
✨Know Your Numbers
Before heading into the interview, brush up on your sales figures and KPIs. Be ready to discuss your past achievements in detail, including how you met or exceeded targets. This shows that you’re not just a talker but someone who delivers results.
✨Showcase Your Leadership Style
As a Sales Manager, your leadership skills are crucial. Prepare examples of how you've motivated teams in the past, resolved conflicts, and developed staff. Highlighting your coaching abilities will demonstrate that you can lead the team effectively at Mervyn Stewart.
✨Understand the Brand
Familiarise yourself with Mervyn Stewart and the brands they represent, like Suzuki and MG. Knowing their values, customer service approach, and product offerings will help you align your answers with what they’re looking for in a candidate.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if this is the right fit for you.