Fleet Coordinator in Lisburn

Mervyn Stewart is continuing to grow and this is your opportunity to be part of that growth. We have an excellent opportunity for a Fleet Coordinator to join our Fleet Sales Department primarily based in Mervyn Stewart Belfast. This is a varied role and could be the opportunity you have been waiting on, not only to be part of the excellent Mervyn Stewart brand but also to be part of our ever-growing business.

Are you very personable, enthusiastic and a welcoming individual who thrives on delivering great customer service to all our customers? Franchised motor trade experience will be an advantage. In every aspect of our retailers, the aim is always to exceed customer expectation and so customer care is of paramount importance. Within this role, you will be helping lead from the front to ensure that our customers receive the best possible Sales experience. Communication is key within our dealership, not only to ensure an exceptional customer experience but to build solid working relationships with suppliers, customers, and colleagues.

About The Role

Job Overview

We are looking for a highly organised and proactive Fleet Coordinator to support our Business Development Manager across both Suzuki and MG brands. This role is key to ensuring the smooth processing of vehicle orders, coordination of preparation, and delivery of an excellent customer handover experience.

Key Responsibilities

• Process fleet vehicle orders accurately
• Track orders from placement through to delivery, providing regular updates
• Liaise with manufacturers, suppliers, and internal departments to ensure timely delivery
• Coordinate vehicle preparation to include PDI and valeting and the ordering of relevant packs
• Arrange and manage customer vehicle handovers
• Act as a point of contact for fleet customers, providing updates and support
• Ensure all documentation, registration, and compliance requirements are completed accurately
• Assist with invoicing and general administrative support for the Business Development Manager

The Package

The successful candidate can expect:

• A competitive industry salary
• Company Pension Scheme
• Primarily based in Boucher
• 30 days holiday including stats increasing with long service
• Health, Wellbeing and Discount Shopping Membership
• Employee discounts
• Long service recognition
• Staff celebration events
• Company awards
• Company culture of recognition
• Friendly and supportive team environment with training and support to develop

Mervyn Stewart is so much more than a place to earn a pay cheque and we want you to be a part of it. We are always growing on our journey and always striving for the best, both for our customers and our staff. Mervyn Stewart are an equal opportunities employer. We aim to provide quality, secure employment to staff in an atmosphere free from aggression and hostility. We appreciate the efforts of our colleagues and recognise application as well as achievement. Mervyn Stewart reserve the right to expand the criteria to aid shortlisting. The application will close when we have received the required quality or number of applications.

Required Criteria

• Previous administrative experience
• Strong organisational skills and attention to detail
• Good communication and customer service skills
• Ability to manage multiple tasks in a fast-paced environment
• Proficient in Microsoft Office

Desired Criteria

• Experience within a dealership or fleet environment
• Knowledge of vehicle ordering and preparation process
• Previous administrative experience within automotive industry preferred

Skills Needed

• Managing Appointments
• Problem Solving
• Supply Chain
• IT skills
• Attention to detail
• Communication
• Administrative skills

About The Company

Welcome to Mervyn Stewart, one of Northern Ireland's long established family run car dealerships. At our award-winning dealerships in Belfast, Conlig and Bangor we represent Suzuki and MG giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include Motability, Fleet, Servicing and maintenance. Our range covers a broad spectrum of cars to suit all needs, petrol, diesel, electric or hybrid and our highly trained and friendly sales team make purchasing your new vehicle as easy as possible whether that be physically, in one of our showrooms, or online.

Company Culture

At Mervyn Stewart we are a locally owned family business on the lookout for talented, innovative and ambitious individuals to join our team. Mervyn Stewart jobs offer opportunities across a broad range of disciplines with great career development. We continue to grow as a trusted independently run automotive company in Northern Ireland. Mervyn Stewart works in partnership with manufacturers Suzuki and MG.

Company Benefits

At Mervyn Stewart we have over 80 talented staff across our various sites; at its heart Mervyn Stewart is still very much a family company. We are proud that so many of our people stay with us and develop their careers at Mervyn Stewart over the long term. Over 20% of our staff have completed between 10 and 40 years service with the company. At Mervyn Stewart, we believe in rewarding hard work with more than just a pay cheque! So, in return for the commitment which makes Mervyn Stewart a success, we like to repay the value our colleagues give us by giving back a sense of security and support. The rewards and benefits available at Mervyn Stewart are just one of the ways we can support you in achieving a healthy work/life balance.

Salary

£32,000.00 per year