At a Glance
- Tasks: Support street cleansing services with admin and technical expertise.
- Company: Join Merton Council, dedicated to community wellbeing and innovation.
- Benefits: Flexible shifts, training opportunities, and a chance to make a difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be a key player in enhancing your community's environment.
- Qualifications: Experience in admin support and strong IT skills required.
The predicted salary is between 24300 - 29700 £ per year.
Are you highly organised, customer-focused, and passionate about supporting frontline environmental services? We're looking for a Street Cleansing Technical Officer to join our Environment, Civic Pride & Climate team and play a vital role in supporting the delivery of street cleansing services across the borough.
About the Role: As a Street Cleansing Technical Officer, you will provide comprehensive administrative and technical support to the Street Cleansing Team, helping to ensure services run efficiently and effectively. You will be responsible for managing enquiries, maintaining systems and records, supporting service performance, and acting as a key point of contact for staff, residents, councillors, and stakeholders.
Your responsibilities will include:
- Manage and respond to service enquiries from residents, councillors, and stakeholders within agreed timescales
- Deliver professional front-of-house support and customer service
- Administer and maintain street cleansing systems, databases, and software platforms
- Manage multiple inboxes, triaging requests and directing work appropriately
- Prepare agendas, coordinate meetings, and produce accurate minutes
- Support managers with diary management and other administrative functions
- Maintain SharePoint and Teams sites, ensuring information and documentation remain up to date
- Raise purchase orders, invoices, and credit notes, and maintain financial records
- Support projects, performance reporting, and service improvement initiatives
- Ensure health and safety records, notices, and documentation are maintained and compliant
Benefits and Opportunities:
- Opportunity to work closely with operational managers and frontline teams
- Training and development opportunities available
- A varied role offering responsibility across administration, technical systems, customer service, and service support activities
- Flexible shift pattern
Working for Merton Council: Join Merton Council and become part of Merton United. We are committed to supporting our communities, promoting wellbeing, encouraging innovation, and delivering services that make a real difference across the borough.
Requirements:
- Experience providing administrative support within a street cleansing, waste, environmental, or operational service
- Excellent organisational skills with the ability to manage competing priorities
- Strong IT skills, including Microsoft 365 applications such as Outlook, Excel, Word, Teams, PowerPoint, and SharePoint
- Experience working with databases and management systems
- Excellent verbal and written communication skills
- Ability to build positive working relationships with colleagues, residents, contractors, and stakeholders
- Strong attention to detail and a proactive approach to problem solving
- Ability to work independently and use initiative while supporting a wider team
- Understanding of waste and street cleansing operations and relevant legislation would be advantageous
Street Cleansing Technical Officer employer: Merton Council
Merton Council is an outstanding employer, offering a dynamic work environment in the heart of London where you can make a tangible impact on local governance and community regeneration. With a strong commitment to employee development, we provide ample opportunities for growth and professional advancement, alongside a collaborative culture that values innovation and strategic thinking. Join us to be part of a forward-thinking team dedicated to shaping the future of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Street Cleansing Technical Officer
✨Get Involved in Local Environmental Initiatives
Dive into your local environmental scenes, like community clean-up projects or eco-focused events. Not only will you meet like-minded people, but it's a surefire way to showcase your passion and skills in environmental engineering tech.
✨Join Industry-Specific Organisations
Check out organisations like the Institution of Environmental Engineers for networking opportunities and resources. They often host events and seminars that can help us connect with key players in the industry, including potential employers like Merton Council.
✨Show Off Your Projects and Passion
Create a portfolio that highlights any relevant projects, whether it's coursework, internships, or personal initiatives. Share this online, perhaps even on platforms like GitHub or your own website, to grab the attention of hiring managers looking for talent like us.
✨Utilise Environmental Job Boards
Take advantage of niche job boards dedicated to environmental careers. Sites like Green Jobs, Environmental Career and EcoJobs often feature openings from companies like Merton Council and can help us land that full-time gig.
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at Merton Council.
Demonstrate Your Passion for Sustainability:In this field, showcasing your passion for sustainability and environmental protection can set you apart. Include any relevant projects, volunteer experience, or courses that underline your commitment to these causes. Merton Council will appreciate candidates who genuinely care about making a difference.
Tailor Your Application to the Role:Don't just send a generic CV and cover letter. Make sure to tailor your application to the specific role of Street Cleansing Technical Officer at Merton Council. Highlight experiences that align directly with the job description and give concrete examples of your work to demonstrate that you’re the right fit for a full-time position.
Include Relevant Certifications:If you have certifications related to environmental engineering or technology, like LEED Accreditation or any relevant software certifications, make sure to mention them. These qualifications can boost your application and show that you’re serious about your professional development in this competitive field.
How to prepare for a job interview at Merton Council
✨Brush Up on Environmental Regulations
Make sure you’re well-versed in the latest environmental regulations and standards. In an environmental engineering tech role at Merton Council, you might be asked specific questions about compliance measures, so understanding these will definitely give you an edge.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with relevant tools and software, such as AutoCAD or GIS. You might be given a practical problem to solve during the interview, so it’s a great idea to brush up on these skills and perhaps even bring a portfolio of your projects to showcase your technical prowess.
✨Highlight Your Passion for Sustainability
In a full-time role, employers are looking for commitment and enthusiasm. Share your experiences, studies, or projects that reflect your passion for environmental sustainability. This will show Merton Council that you're not just qualified but genuinely invested in the field.
✨Prepare for Behavioural Questions
Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.
