Merton Council in London is seeking a Housing Triage Officer to join its Housing Options service. You will provide the first point of contact for residents seeking housing advice and homelessness assistance, carrying out initial assessments and referring cases to the appropriate service.
The role involves handling a wide range of enquiries, including customers who may be homeless or at risk, and delivering clear housing guidance and support to help resolve housing needs.
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Frontline Housing Advisor & Triage Specialist employer: Merton Council
Merton Council is an outstanding employer, offering a dynamic work environment in the heart of London where you can make a tangible impact on local governance and community regeneration. With a strong commitment to employee development, we provide ample opportunities for growth and professional advancement, alongside a collaborative culture that values innovation and strategic thinking. Join us to be part of a forward-thinking team dedicated to shaping the future of our community.
