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- Tasks: Supervise the food service team and ensure excellent customer service in a vibrant college setting.
- Company: Join Merton College, a prestigious institution with a supportive community and rich history.
- Benefits: Enjoy 30 days holiday, free meals on duty, gym access, and a pension scheme.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and contribute to memorable dining experiences.
- Qualifications: Previous supervisory experience and strong interpersonal skills are essential for this role.
- Other info: This position offers a stable work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Are you interested in joining our supportive and friendly community? Merton College is seeking to appoint a Food Service Supervisor (internally called Senior Common Room & Hall Supervisor) to work in our SCR & Hall team. This is an exciting opportunity to become part of a busy and very customer facing team.
As a valued member of our food service team, you'll need excellent interpersonal skills and supervisory experience. All meals are served in the magnificent Hall and Senior Common Rooms. The Hall can seat 120 guests in the traditional College style seating. Breakfast, lunch and dinner is served seven days a week for approximately 50 weeks a year.
Main purpose of the role
Your line manager will be the Head Steward, but you will report on a daily basis to the Head Butler and Hall Steward. As the SCR & Hall Supervisor, you will be expected to supervise the SCR & Hall team to ensure that a high level of customer service to members and visitors of the College is provided. This will include the supervision of catering for events held in other areas of the College.
We are offering a stable work environment with excellent benefits:
- If appointed, you will be eligible for membership of the University of Oxford Staff Pension Scheme (OSPS), which is a contributory scheme;
- Free medical insurance (which is assessable as a taxable benefit);
- 30 days holiday per year (excluding bank holidays);
- Free car parking;
- Cycle to work and electric car schemes, and loans for the purchase of seasonal travel passes;
- The College has a gym, which is free to use for staff and there are a number of organised activities such as yoga and circuit training that are also free for staff;
- Meals in College are provided free of charge when on duty.
For further information please visit our vacancies page. The vacancy will only remain open until a suitable candidate is appointed. Merton College is an equal opportunities employer.
Food Service Supervisor in Oxford employer: Merton College
Contact Detail:
Merton College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Supervisor in Oxford
✨Tip Number 1
Familiarise yourself with Merton College's values and culture. Understanding their commitment to community and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your supervisory experience in food service settings. Be ready to share specific examples of how you've successfully managed teams and ensured high levels of customer satisfaction in previous roles.
✨Tip Number 3
Prepare to discuss your interpersonal skills. Since this role is very customer-facing, think of scenarios where you've effectively communicated with customers or resolved conflicts to demonstrate your capabilities.
✨Tip Number 4
Research the types of events that Merton College hosts and consider how you can contribute to their success. Showing that you understand their operations and can enhance their service will set you apart from other candidates.
We think you need these skills to ace Food Service Supervisor in Oxford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Supervisor position. Highlight key skills such as interpersonal skills and supervisory experience in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in food service and supervision. Use specific examples that demonstrate your ability to provide excellent customer service and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the college community. Mention why you are interested in working at Merton College and how your skills align with their values and mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Merton College
✨Showcase Your Interpersonal Skills
As a Food Service Supervisor, excellent interpersonal skills are crucial. Be prepared to discuss specific examples of how you've successfully interacted with customers and managed team dynamics in previous roles.
✨Demonstrate Supervisory Experience
Highlight your supervisory experience during the interview. Share instances where you led a team, resolved conflicts, or improved service quality, as this will show your capability to manage the SCR & Hall team effectively.
✨Familiarise Yourself with Merton College
Research Merton College and its values before the interview. Understanding the college's culture and community will help you align your answers with their expectations and demonstrate your genuine interest in the role.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service scenarios. Prepare to discuss how you would handle difficult situations or ensure high service standards, as this is key to providing an exceptional experience for guests.
