Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome and assist a diverse range of people at our busy Lodge.
- Company: Join Merton College, a friendly and stable workplace with a global community.
- Benefits: Enjoy 7.6 weeks holiday, private medical insurance, and a fitness room.
- Why this job: Be part of a dynamic team providing top-notch customer service in a vibrant environment.
- Qualifications: Experience in a public-facing role with excellent customer service skills required.
- Other info: Night shifts with a unique 3 days on, 3 days off schedule.
The predicted salary is between 24800 - 25200 £ per year.
Are you interested in joining our friendly and stable workplace? We would like to hear from applicants who enjoy working with and assisting a wide range of people and who enjoy variety and responsibility. You will be naturally personable and able to demonstrate experience of working in a public-facing role that has involved providing great customer service.
The Lodge is very much the gateway to the College, and on a daily basis, our team of Porters welcome and assist a significant number of Fellows, students, staff and visitors from all over the world. The role is a very busy and public-facing one in which the Porters are required to provide the highest possible standards of service at all times.
Salary: £29,833 rising to £30,117 after probation + annual allowance of £2,100
Shift pattern: Nightshift 18:30 hrs to 06:30 hours, 3 days on and 3 days off, average 42 hours/week, inclusive of some weekends and bank holidays
Excellent benefits include:
- the equivalent of 7.6 weeks holiday
- membership of the University of Oxford Staff Pension Scheme (OSPS)
- uniform
- use of the fitness room
- meal allowance when on duty at either Lodge
- travel pass loan
- cycle-to-work scheme
- private medical insurance
- free car parking
For more information and to apply, please visit our website, where you will be asked to upload a CV and covering letter. The vacancy will only remain open until a suitable candidate is appointed. Merton College is an Equal Opportunities Employer.
Receptionist Nights (Lodge) employer: Merton College Oxford
Contact Detail:
Merton College Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Nights (Lodge)
✨Tip Number 1
Familiarise yourself with the College's values and mission. Understanding what Merton College stands for will help you align your responses during any interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Highlight your customer service experience in public-facing roles. Be ready to share specific examples of how you've successfully handled challenging situations or provided exceptional service, as this is crucial for a role that involves assisting a diverse range of people.
✨Tip Number 3
Prepare to discuss your ability to work night shifts and manage the responsibilities that come with them. Emphasising your adaptability and reliability in a busy environment will demonstrate that you're well-suited for the demands of the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the workplace culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the role.
We think you need these skills to ace Receptionist Nights (Lodge)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Receptionist Nights position. Highlight your relevant experience in customer service and public-facing roles.
Craft a Tailored CV: Ensure your CV reflects your experience in similar roles, focusing on your customer service skills and ability to work with diverse groups of people. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Provide specific examples of how your past experiences align with the responsibilities of the position, particularly in providing high standards of service.
Proofread Your Application: Before submitting, carefully proofread both your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Merton College Oxford
✨Show Your People Skills
As a Receptionist, you'll be interacting with a diverse range of individuals. Make sure to highlight your experience in customer service and how you've successfully handled various situations with different people.
✨Demonstrate Your Adaptability
The role involves a variety of tasks and responsibilities. Be prepared to discuss examples from your past where you had to adapt quickly to changing circumstances or manage multiple priorities effectively.
✨Emphasise Your Attention to Detail
In a busy public-facing role, attention to detail is crucial. Share instances where your keen eye for detail has helped improve service quality or prevent issues from arising.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, shift patterns, and how success is measured in the role. This demonstrates your enthusiasm and commitment to understanding the job better.
