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For Companies At a Glance
- Tasks: Be the friendly face of Merton College, welcoming guests and assisting with daily operations.
- Company: Join Merton College, a vibrant community filled with students, staff, and visitors.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive work environment.
- Why this job: Experience a dynamic role with new challenges every day in a welcoming atmosphere.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great communication skills.
- Other info: Full-time, permanent position with opportunities for growth after probation.
The predicted salary is between 28369 - 28652 £ per year.
Job Description
LODGE PORTER DAYS(RECEPTIONIST)
Contract type: Full-time, Permanent Average 42 hours per week
Salary: Starting at £28,369.29, rising to £28,652.36 after probation
Are you looking for a dynamic role where every day brings new challenges? As a Lodge Porter (receptionist) at Merton College, you'll be at the heart of a vibrant, welcoming community, interacting with Fellows, students, staff, and visitors from around the world. This role is ideal for someone who thrives in a busy, public-facing position and enjoys taking responsibility for creating a safe, supportive, and friendly environment.
Why join us?
Make an Impact: As the gateway to the College, youll be the first point of contact for many, providing exceptional service and ensuring a smooth experience for all visitors and residents.
Variety Every Day: Whether assisting with daily inquiries, managing security, or responding to emergencies, no two days are the same. This role is perfect for those who love variety and responsibility.
Team-Oriented Environment: Youll be part of a close-knit team of Porters (receptionist) who support one another while ensuring the safety and wellbeing of the College community.
What we are looking for
We are looking for individuals who are:
- Personable and approachable, with strong communication skills.
- Experienced in problem-solving and working in public-facing roles.
- Able to stay calm under pressure, particularly in emergency situations.
- Passionate about delivering exceptional customer service and creating a welcoming atmosphere.
Benefits include:
We understand the importance of work-life balance, which is why our 3 days on, 3 days off schedule (averaging 42 hours per week) ensures you have regular time off. Plus, youll enjoy:
- 7.6 weeks of paid holiday each year.
- Meals provided when on duty.
- Private health cover and OSPS pension scheme.
- Access to College fitness facilities.
- Free onsite parking.
- A professional uniform provided.
If you are someone who enjoys variety, responsibility, and working with people, this role offers an exciting opportunity to grow within a prestigious environment.
If you have any questions regarding the role, please contact us via email.
The vacancy will only remain open until a suitable candidate is appointed. We reserve the right to close the vacancy early. Previous applicants need not apply.
Merton College is an Equal Opportunities Employer.
AMRT1_UKCT
Lodge Porter - Days (Receptionist) employer: Merton College Oxford
Contact Detail:
Merton College Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lodge Porter - Days (Receptionist)
✨Tip Number 1
Familiarize yourself with Merton College's history and values. Understanding the community you’ll be part of will help you connect better with potential colleagues and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. As a Lodge Porter, you'll be interacting with a diverse range of people. Role-playing different scenarios can help you feel more confident and prepared for real-life interactions.
✨Tip Number 3
Showcase your adaptability. This role involves handling various tasks daily, so be ready to discuss examples from your past experiences where you've successfully managed changing priorities or unexpected challenges.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the work culture and expectations at Merton College, which can help you tailor your approach during the application process.
We think you need these skills to ace Lodge Porter - Days (Receptionist)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Lodge Porter position. Understand the key responsibilities and the skills required, such as customer service and communication skills.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or reception roles. Emphasize any previous customer service experience and skills that align with the dynamic nature of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and Merton College. Mention specific experiences that demonstrate your ability to handle challenges and interact positively with a diverse community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Merton College Oxford
✨Show Your People Skills
As a Lodge Porter, you'll be interacting with a diverse range of people. Make sure to highlight your communication skills and any previous experience in customer service during the interview.
✨Demonstrate Adaptability
This role involves facing new challenges daily. Be prepared to discuss how you've successfully adapted to changing situations in past jobs or experiences.
✨Research Merton College
Familiarize yourself with Merton College's values and community. Showing that you understand their culture will demonstrate your genuine interest in the position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
