At a Glance
- Tasks: Lead a team to deliver top-notch repairs and maintenance services.
- Company: Join a forward-thinking housing association focused on community impact.
- Benefits: Enjoy a competitive salary, a four-day work week, and career development opportunities.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in repairs and maintenance management is preferred but not essential.
The predicted salary is between 43574 - 44000 € per year.
Salary: £43,574 to £44,000 (Appointment at the bottom of the band)
Contract Type: Permanent
Hours of work: Full time – 4 Day Week
Are you ready to lead people, manage performance and take ownership of a frontline repairs service? You’ll lead the delivery of a high‑quality repairs and maintenance service, taking ownership of planning, performance and compliance across both in‑house teams and external contractors. With a strong focus on people management, you’ll motivate and develop trade teams through a coaching, supportive approach, while building effective contractor relationships to ensure safe, compliant and value‑for‑money services that put customers first.
Experience of working in a housing association or social housing setting would be beneficial, but it’s not essential.
Is this for you? We’re looking for an experienced people manager with a strong background in repairs and maintenance. You’ll be confident leading teams, managing performance and having honest, constructive conversations to get the best out of people. You’ll bring hands‑on experience of inspections, specifications, budgeting and managing works from start to finish, along with a genuine commitment to working collaboratively with tenants and delivering a great customer experience.
Repairs and Maintenance Team Leader employer: Merthyr Valleys Homes
As a Repairs and Maintenance Team Leader, you will thrive in a supportive work culture that prioritises employee development and collaboration. With a unique four-day work week, we offer an excellent work-life balance while empowering you to lead a dedicated team in delivering high-quality services to our community. Join us to make a meaningful impact in the housing sector, where your leadership will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs and Maintenance Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to repairs and maintenance leadership. Think about how you’d handle team performance issues or contractor relationships, and be ready to share your hands-on experiences.
✨Tip Number 3
Showcase your people management skills! During interviews, highlight specific examples of how you've motivated teams or improved service delivery. This will demonstrate your commitment to a customer-first approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Repairs and Maintenance Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your people management experience and any relevant repairs and maintenance background to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about leading a repairs service. Share specific examples of how you've motivated teams and improved performance in previous roles, so we can see your leadership style in action.
Showcase Your Customer Focus:Since delivering a great customer experience is key, include examples of how you’ve worked collaboratively with tenants or clients in the past. This will help us understand your commitment to putting customers first.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Merthyr Valleys Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with common issues in housing associations and be ready to discuss how you've tackled similar challenges in the past.
✨Showcase Your People Skills
As a team leader, your ability to manage and motivate people is crucial. Prepare examples of how you've successfully led teams, handled performance issues, and fostered a positive work environment. Be ready to demonstrate your coaching approach.
✨Understand the Customer Focus
This role emphasises delivering a great customer experience. Think about how you've engaged with tenants or customers in previous roles. Be prepared to share specific instances where you prioritised customer needs and how it impacted service delivery.
✨Prepare for Compliance Questions
Since compliance is key in this role, review relevant regulations and standards in repairs and maintenance. Be ready to discuss how you've ensured compliance in past projects and how you plan to maintain high standards in this new position.
