Merthyr Valleys Homes in Merthyr Tydfil is seeking a Business Improvement Partner (Complaints Handler) to manage complaints, responses and relationships with tenants and other stakeholders, while delivering timely resolutions.
The role is hybrid, 25 hours per week (20 hours across a 4-day week) with a 10:30–14:30 pattern, and a fixed-term appointment for 6 months. Salary ranges from £30,914 to £31,633 pro rata, with RTW documentation required.
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Tenant Complaints & Service Improvement Partner (Hybrid) in Merthyr Tydfil employer: Merthyr Valleys Homes
At Merthyr Valleys Homes, we pride ourselves on being an exceptional employer that values the health and safety of our colleagues and communities. With a commitment to a four-day work week, we foster a supportive and collaborative work culture that encourages professional growth and development. Join us in making a meaningful impact while enjoying competitive benefits and a fulfilling career in a vibrant location.
