Digital Systems Trainer & Change Coordinator

Digital Systems Trainer & Change Coordinator

Full-Time 29700 - 36300 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Empower colleagues through engaging training and support for digital transformation.
  • Company: Join a pioneering mutual housing association focused on community and innovation.
  • Benefits: Generous leave, pension contributions, family-friendly policies, and a trial 4-day work week.
  • Other info: Diversity and inclusion are at our core; we welcome all backgrounds to apply.
  • Why this job: Make a real impact by helping others embrace modern digital tools and practices.
  • Qualifications: Experience in designing training and supporting Microsoft 365 adoption is essential.

The predicted salary is between 29700 - 36300 £ per year.

Join us as a Digital Systems Trainer & Change Coordinator, where you'll empower colleagues to embrace digital transformation through engaging training, practical support, and the confident adoption of new technologies.

We are looking for a Digital Systems Trainer & Change Coordinator to join our Digital Transformation Team and support the successful adoption of modern digital tools, new systems, and improved ways of working across the organisation. The role will design, deliver, and continuously improve accessible training and change support for staff and our democratic body helping users build confidence and embed effective digital working practices.

Experience supporting the adoption of Microsoft 365 applications and helping users transition from legacy Office applications to cloud-based ways of working is essential. This is a hybrid role, with a minimum of two days per week based at our offices in Merthyr Tydfil.

As our successful candidate, you will have experience designing, delivering, and evaluating engaging training content for a variety of audiences, tailoring learning to different skill levels and delivery methods. You will be confident supporting User Acceptance Testing (UAT), including creating test scripts, recording evidence, documenting defects, and ensuring both functionality and training requirements are met. You'll be experienced in using Azure DevOps or similar platforms to track, manage, and communicate testing and delivery activities. You will also have experience delivering training on AI tools and responsible AI use, helping colleagues understand practical applications, benefits, risks, and safe ways of working. In addition, you'll bring experience of e-learning platforms, online course design, and blended learning approaches, creating effective learning experiences that support user adoption and development.

As well as having a great culture, we offer a range of excellent benefits. These include generous annual leave and pension contributions, family friendly working arrangements, exciting career progression opportunities, 24/7 access to our Employee Assistance Programme and Happy Me, our very own initiative to support your wellbeing and help you to thrive. There's more - we're trialling a 4 day working week exploring the possibility of balancing a shorter working week with higher productivity and improved services to tenants.

We are committed to our responsibilities as a landlord, business and mutual in every way. We are passionate about playing our part in tackling the climate emergency, and our new Climate Strategy clearly sets our commitments, actions and goals to do this.

We believe people's differences are what make them great and actively seek out multiple approaches and perspectives. We're passionate about building a culture where everyone feels comfortable bringing their authentic, whole self to work. We are committed to the principles of equality and diversity, and we want to be a mutual for everyone. We have been awarded the prestigious Tai Pawb "Quality in Equality and Diversity" accreditation, but we know that we still have work to do. People from Black, Asian and Minority Ethnic communities are currently under-represented in our mutual. We actively encourage people from these communities to apply for this and other roles within the organisation. We operate the Rooney rule and guarantee to interview all under-represented people who meet our essential criteria. We welcome applications from individuals with disabilities and encourage you to share your Health Adjustment Passport with us.

We are all about people, communities and delivering high quality affordable services. We are the first tenant and employee mutual housing association in Wales. The principles of mutuality guide what we do, from being a living wage employer and living rent landlord, to the mixed representation from tenants and employees we have within our uniquely designed governance structure. We are a successful organisation with great housing services, we have sound finances and believe in being efficient.

Our Benefits:

  • Generous annual leave and pension contributions
  • Family friendly working arrangements
  • Exciting career progression opportunities
  • 24/7 access to our Employee Assistance Programme
  • Happy Me, our very own initiative to support your wellbeing and help you to thrive
  • Trialing a 4 day working week exploring the possibility of balancing a shorter working week with higher productivity and improved services to tenants.

Digital Systems Trainer & Change Coordinator employer: Merthyr Valleys Homes

At Merthyr Valleys Homes, we pride ourselves on being an exceptional employer that values the health and safety of our colleagues and communities. With a commitment to a four-day work week, we foster a supportive and collaborative work culture that encourages professional growth and development. Join us in making a meaningful impact while enjoying competitive benefits and a fulfilling career in a vibrant location.

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Contact Details:

Merthyr Valleys Homes Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Systems Trainer & Change Coordinator

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We think you need these skills to ace Digital Systems Trainer & Change Coordinator

Digital Transformation
Training Design and Delivery
User Acceptance Testing (UAT)
Microsoft 365 Applications
Azure DevOps
E-learning Platforms
Online Course Design

Some tips for your application 🫡

Show Off Your Passion for Learning:When applying for a role in digital learning and education at Merthyr Valleys Homes, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.

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How to prepare for a job interview at Merthyr Valleys Homes

Get Hands-On with Learning Technologies

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