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- Tasks: Support Capital Works and Responsive Repairs services with vital administrative tasks.
- Company: Join a passionate team dedicated to social housing and tenant satisfaction.
- Benefits: Competitive salary, permanent contract, and a 4-day work week.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in administration within Repairs & Maintenance or Asset Management.
The predicted salary is between 25914 - 26219 £ per year.
Location: Merthyr Tydfil Borough
Salary: £25,914 to £26,219 (Appointment at the bottom of the band)
Contract Type: Permanent
Hours of work: Full time – 4 Day Week
As a Capital and Responsive Administration Assistant, you’ll play a vital role in supporting our Capital Works and Responsive Repairs services. Your work will help ensure repairs, maintenance programmes and planned works are delivered efficiently, accurately and with tenants at the heart of everything we do.
If you are passionate about service delivery, enjoy working in a fast‑paced environment and want to make a real difference within social housing, we would love you to come and join our amazing mutual!
Are you our ideal candidate?
Our ideal candidate will share our values and be committed to delivering a high‑quality repairs and maintenance service that puts tenants first. You will have strong experience working in an administrative role within Repairs & Maintenance or Asset Management, managing high volumes of data and balancing competing priorities with accuracy and attention to detail. You will have experience working within a social housing environment, ideally supporting Responsive Repairs, Capital Works or Asset Management teams, and be confident working with internal teams and external contractors to maintain performance standards and service outcomes.
Is this for you?
As our new Capital and Responsive Administration Assistant, you will provide comprehensive administrative and clerical support across the Capital Works and Responsive Repairs teams. This includes raising and monitoring works orders, inspections and appointments, maintaining accurate records within housing management systems, and supporting reactive repair turnaround times to ensure KPIs are achieved.
Capital and Responsive Administration Assistant employer: Merthyr Valleys Homes
Contact Detail:
Merthyr Valleys Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Capital and Responsive Administration Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those working in repairs and maintenance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you’re not just looking for any job, but that you genuinely care about delivering high-quality service to tenants.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing data and balancing priorities. We want to see how you handle real-life scenarios in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our amazing mutual.
We think you need these skills to ace Capital and Responsive Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience in Repairs & Maintenance or Asset Management, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about service delivery in social housing and how your background makes you the perfect fit for our team.
Showcase Your Data Management Skills: Since managing high volumes of data is key for this role, be sure to mention any relevant tools or systems you’ve used. We want to see how you balance competing priorities with accuracy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our amazing mutual!
How to prepare for a job interview at Merthyr Valleys Homes
✨Know Your Stuff
Make sure you understand the role of a Capital and Responsive Administration Assistant inside out. Familiarise yourself with the key responsibilities, like managing works orders and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in administrative tasks within Repairs & Maintenance or Asset Management. Be ready to discuss how you've managed data and prioritised tasks, as this will demonstrate your ability to handle the demands of the job.
✨Emphasise Teamwork
Since the role involves working closely with internal teams and external contractors, be prepared to talk about your teamwork skills. Share instances where you've collaborated effectively to achieve service outcomes, showing that you can contribute positively to the team dynamic.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team's current projects or challenges they face. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.